I received the following on March 3rd, concerning why the tow package is not available as an option. I then confirmed it with my dealer and another dealer.I chatted with Stellantis chat today - they told me that it is only available on Pinnacles (which is what we've all read). I'm guessing that my order is going to get rejected to changed before it goes to production.
I'm a bit confused. The message from Stellantis seems to imply that the Limited AWD CAN be ordered with the tow package....but you said the message explains why the tow package is NOT available as an option? Can you help clarify?I received the following on March 3rd, concerning why the tow package is not available as an option. I then confirmed it with my dealer and another dealer.
Our systems show the Pacifica limited AWD (This model and trim level) has the option to be ordered with a tow package. At this stage it is to late to modify the order. Please continue to work with the dealer to see if any options to add a tow package are available after the vehicle has been delivered.
Karen
Stellantis Customer Care![]()
Ah - just saw your other thread...sounds like you've confirmed it CAN be added now.I'm a bit confused. The message from Stellantis seems to imply that the Limited AWD CAN be ordered with the tow package....but you said the message explains why the tow package is NOT available as an option? Can you help clarify?
Have you been able to see your build sheet yet? I ordered mine on 13 January and build sheet showed on March 2nd. Should be soon if not yet able.Ah - just saw your other thread...sounds like you've confirmed it CAN be added now.
Thanks for asking Stellantis. I guess my dealer was right? We shall see.
Not yet. Mine was ordered on 2/15...so I'm probably still a few weeks away from getting a build sheet.Have you been able to see your build sheet yet? I ordered mine on 13 January and build sheet showed on March 2nd. Should be soon if not yet able.
Any word on here if you or anyone else got that tow package accepted and actually built?Not yet. Mine was ordered on 2/15...so I'm probably still a few weeks away from getting a build sheet.
BTW - on your latest order, do you still have the folding mirror credit? (at least according to the initial order)
Can you confirm the tow package yet?Have you been able to see your build sheet yet? I ordered mine on 13 January and build sheet showed on March 2nd. Should be soon if not yet able.
You got a limited I see in your past posts. What about the power folding mirrors? A Pinnacle Hybrid owner just got his and said it had the power folding mirrors. Corkscrew just posted his limited had the tow package, but no power folding mirrors. Might be luck of the draw, or just Pinnacles.Confirmed tow package via my build sheet and window sticker
No power folding mirror for me either. Sounds like they are reserving them for Pinnacles (at least some of them)You got a limited I see in your past posts. What about the power folding mirrors? A Pinnacle Hybrid owner just got his and said it had the power folding mirrors. Corkscrew just posted his limited had the tow package, but no power folding mirrors. Might be luck of the draw, or just Pinnacles.
Congrats on the Tow Package. I have hope now that mine will as well.