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Discussion Starter · #1 ·
Well I'm at the dealer and found out that my first oil change is free! So good news there.
I have 8974 miles and was at 12% oil life. This is a full synthetic engine in mine and it has... 6 quarts!
They told me all the Pacificas they sell are full synthetic but can't verify this.
The oil change plan that I'll get after this free one is 6 oil changes within 4 years for $235 including tire rotation. That works out to $39.17 per change. Not only is this a way where I don't deal with it but it documents it for warranty. I don't even know if I could do it that cheap.
 

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Yea I just went on Autozone and it's $33 for synthetic 5qts and filter and you have to buy another qt for $5 so it's pretty **** near the same except I'm lounging in a waiting room with free coffee and watching opra.
 

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Yeah, it's tough to justify doing your own oil changes on the bases of costs alone, but I'm the type to do my own wrenching and these are really nice to do, there's a nice access port for the drain plug and the filter is up top. Super simple and don't even get messy, but it's not everyone's cup of tea. And yeah, the oil and filter will run you $40 anyway. I just got the message mine was due for a oil change at 8600 miles, I just did the oil back at 5000 miles, but purposely didn't reset the oil change reminder so it will trigger at the "normal" interval. I figured the normal interval would have been closer to 10k, but guess not. I'll just have to adjust my interim oil change to a bit under 5000 miles. Small price to pay for engine longevity. I'm glad the regular intervals aren't stupid long though. I had a caddy that would go almost 14k between the computer calling for an oil change, then I ended up with carboned rings after the 150k mile mark and it would burn a quart of oil every couple thousand miles... never again. Now I do a change mid interval and leave the reset alone. This one being warrantied, I'll get the regular services done at the dealer for record keeping purposes. As for the synthetic, yeah, that's pretty basic nowadays. I don't know of any cars that don't use synthetic oils.
 

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Discussion Starter · #4 ·
Don't get me wrong I love wrenching on cars but I like the record keeping of fluid changes for warranty by the dealer. I wish I would have drawn a sample from the old oil to send to blackstone labs so I could see what 8900 mile oil looked like vs 5-6k mile oil. I'll probably do another 9k interval to draw a sample and then do a 6k after that to compare breakdown. It will be interesting to see if there is much difference.
 

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2017 Pacifica Touring L
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I did my first oil change at 8,500 miles with 18% oil life left. Where are you located to get such a low price for that service? I was charged $150 for the same and I supplied the oil and filter. Wow ,you got a deal!! So you also took 6 quarts for a change as I did. When was your Pacifica made? Next time I am using a oil extractor and draining from the top, and still the oil/filter costs me $37.00.
 

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Discussion Starter · #6 · (Edited)
I did my first oil change at 8,500 miles with 18% oil life left. Where are you located to get such a low price for that service? I was charged $150 for the same and I supplied the oil and filter. Wow ,you got a deal!! So you also took 6 quarts for a change as I did. When was your Pacifica made? Next time I am using a oil extractor and draining from the top, and still the oil/filter costs me $37.00.
Every mopar dealer has the oil change plans. Just ask the service writer for the spreadsheet of the different plans for your vehicle. It goes on your VIN just like a warranty and you can get the oil changes at any dealership. If you got charged by the dealer $150 I would be pissed. That is crazy high and is the going shop rate for an hour of labor. If it was your dealer I would ask them to apply part of that to a new service plan.

I tried googling anything on this and can't find it. Wish I would have snapped a pic for you guys. I'll go back in on Monday and try to get a copy of the prices so you can see the different options.

On regular oil in my last van I was getting an avg or $15 per oil change and had 260k trouble free to the engine miles. I was getting trans services every 60k and she laid down at 152k. The service advisor said that because I had documented 60k and 120k trans service through Dodge and the fluid looked perfect when they inspected the warranty guy said it was an easy call to replace under warranty with no hassle.

This is why I do fluid changes through the dealer. Not only because of the great prices but it gives me a chance to get to know my service team and create a relationship. Then if there is a questionable situation or there is a charge coming they will be more likely to take my side or give me a discount. On my vehicles, the trans tech was the only one that touched it. He would even do the oil changes for me and there was usually a case of beer waiting for him in the van. This was in Miami at Kendall Dodge and his name is Ronnie. My girlfriend still lives there and she will take her wrangler in and he takes care of it.

She owns a business and has all their fleet vehicles under a service contract for oil changes even though most of her fleet isn't even Dodge.

I'm having to develop a new relationship here at South County Dodge but so far I'm getting to know them. Plus I bought my new van from them so that helps.
 

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Discussion Starter · #7 ·
Plus they do an inspection with the oil change and let me know what else I need done. In these cases I thank them and go to the parts store and buy what I need and swap it. Like air filters, brakes and other things that are not warranty related. They do these cheap oil changes to get up sell parts on your vehicle but if you use them the right way you get someone checking your vehicle over and topping fluids included in your oil change price.
The only thing I couldn't get them to budge on was adding NAV to my 8.4" in the '14 ram I had. $600 they said had to be paid directly to Dodge. Not sure how true that was but never got it done.
 

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I'll stick with the 10k major intervals and oil changes as necessary. I'm not a oil change every 3k guy, haven't been since my last list of recent cars went every 10-12k per manufacturer. Heck even my work Ford Escape suggests every 7500 using standard oil.

Sorry.. couldn't help it. Advice and a graph is helpful, but you are comfortable with waiting for the full 16,000 KMs (10,000 miles) put on before you'll do a oil/filter service?
That is the absolute maximum regardless what the oil life meter has recorded. It is recommended that you change it at shorter intervals if you are putting the engine through severe duty. Exceeding Warranty Parameters gives FCA the right to deny warranty coverage. That should be every 350 hours of run time (Fleet recommendation but valid.), NO MORE than 10,000 miles, or every 12 months, whichever happens first.
If the van is operated in dusty or off-road environment, or is operated at idle or very low engine RPM, that is considered Severe Duty. It is printed in the maintenance schedule that the oil should be changed at 4000 miles if used in severe duty daily. The oil life indicator would not know the environment you are driving in. It is a calculation for recommendation as the max time/miles to get an oil change. Frequent short trips, trailer towing, and extremely hot or cold ambient temperatures will influence when the "Change Oil' message is displayed and can be displayed at as low as 3,500 miles. Get the oil change sooner than 500 miles once the Change Oil light goes on. (This is mostly printed in all caps and bold in the maintenance schedule.)
You can do it quicker. Just look at your daily driving environment and decide if you should protect your 40 grand plus investment.
Now this is the sentence that echo's the standard advice everyone will suggest that if you are having it (The oil change.) done elsewhere than a dealership, be sure to keep all work order records of what was completed. Not just a receipt for some oil (But that will still help.). Those documents may be required if the dealer is audited, checking for weak warranty requests. After the warranty period has passed you can do anything you want. You will still have warranty on some parts from the oil changes.
Paying $150 is more in the range of a diesel oil change. That IS over priced unless you had it done on a Sunday night at 7 pm and the mechanic had to be paid extra to make the trip to the garage.
 

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Well I'm at the dealer and found out that my first oil change is free! So good news there.
I have 8974 miles and was at 12% oil life. This is a full synthetic engine in mine and it has... 6 quarts!
They told me all the Pacificas they sell are full synthetic but can't verify this.
The oil change plan that I'll get after this free one is 6 oil changes within 4 years for $235 including tire rotation. That works out to $39.17 per change. Not only is this a way where I don't deal with it but it documents it for warranty. I don't even know if I could do it that cheap.
Is that a MOPAR package? who sold it to you? thats dirt cheap for 6 full synthetic dealer oil changes.
 
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Warranty booklets says

For your convenience, FCA US has prepared a Maintenance
Log which is included in your Owner’s Manual.
You should use this Maintenance Log to keep track of
scheduled maintenance, either by routinely having the
repairs entered in your Maintenance Log, or by keeping
receipts or other documentation of work you’ve had
done on your vehicle in your Maintenance Log.

so if buy oil and filter, save receipts, change oil myself then log this info in the maintenance book, will dealer honor warranty?
 

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Getting ready to change the oil on mine for the first time, after the free year from the dealer. Cost of parts and labor is one thing, but waiting on the car in the waiting room is torture to me. Total time for completing the job is much less when I do it, or should be. I see a lot of chatter on here about oil extractors, which sounds convenient, but I'm not convinced yet. Have you been able to access the drain plug without jacking up the vehicle? Approximately where will I find it, relative to the wheels or something? Poked my head under there, but too many dust shields and stuff to see much.

Yeah, it's tough to justify doing your own oil changes on the bases of costs alone, but I'm the type to do my own wrenching and these are really nice to do, there's a nice access port for the drain plug and the filter is up top. Super simple and don't even get messy, but it's not everyone's cup of tea. And yeah, the oil and filter will run you $40 anyway. I just got the message mine was due for a oil change at 8600 miles, I just did the oil back at 5000 miles, but purposely didn't reset the oil change reminder so it will trigger at the "normal" interval. I figured the normal interval would have been closer to 10k, but guess not. I'll just have to adjust my interim oil change to a bit under 5000 miles. Small price to pay for engine longevity. I'm glad the regular intervals aren't stupid long though. I had a caddy that would go almost 14k between the computer calling for an oil change, then I ended up with carboned rings after the 150k mile mark and it would burn a quart of oil every couple thousand miles... never again. Now I do a change mid interval and leave the reset alone. This one being warrantied, I'll get the regular services done at the dealer for record keeping purposes. As for the synthetic, yeah, that's pretty basic nowadays. I don't know of any cars that don't use synthetic oils.
 

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I prefer the extractor but have drained the oil from the bottom without lifting the Pacifica but I had to go buy a low profile drain pan. The drain plug is towards the front on the passenger side behind a fist-sized plastic access door. You can reach it from the front laying on your back. A large plastic screw head turns past a detent to unlock the door. The unlock direction is marked but I think it did NOT follow the usual lefty-loosey rule. Check the special O-Ring on your drain plug for nicks or tears before reinstalling. Mine was nicked but the replacement plug with a new O-Ring was only ~$8 at my dealer.
 

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Thanks for the pointers everyone. Dealing with the the plug was pretty easy once I knew about the little door. I did end up jacking just a little, but just enough to get the pan underneath. Not bad at all, and not painful enough to buy and store an extractor. This is my first vehicle without a metal can oil filter. Very convenient. I didn't have the 24mm (?) socket needed for the plastic housing, but 15/16" is a perfect fit too.
 

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@Mastiff How many quarts of oil did yours take? 5 QTs fills mine to the top of the hash area on my dipstick but as you've probably read elsewhere on this forum other members report needing a little more.
 

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I change the oil in my own cars. I did get talked into buying 3 oil changes from the dealer. They made it sound like it was free, but after checking my paper work, they charged me $180. $60 a change isn't too bad so I just let it go. To get under car access I drive my cars up on ramps to give me better access. My 370 Z is a pain to change oil as you have to take off 16 fasteners to get the splash shield off so that you can get to the filter and drain plug. My 2014 CX-5 has a very nice access door like the Pacifica. Very easy to get to the filter and drain plug.
 

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WOW you are really getting hosed or I am just lucky. I don't mean to brag or be rude...
When I bought my Limited in Sept, I got the Ziebart protection for $650...that is rust proofing, sound deadening, gloss coating, interior rug and leather protection. Every year I have to return the car for a power wash underneath and re-application of rusting and they re-apply the gloss paint protection. And if for any reason I can't get a spot/spill mark from the rug or leather seats they will replace them free (we'll see about that). But this is in the contract!
You have to get that in the "north" country of Webster, NY where they apply salt in the winter like water over Niagara.
I also was able to get 20 free oil changes with that. Then after giving the dealer a great rating...I talked to my salesman who shot me another 3 free oil changes.
It sounds like I'll be dead before I can use all the changes...based on the experiences of others here!
WOW I can't believe dealers charge that much for oil changes.
BTW it is the same for all Pacifica engines 0W20 (not sure about the Hybrid) and it is 5 quarts not 6 according to the manual!
 

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@Mastiff How many quarts of oil did yours take? 5 QTs fills mine to the top of the hash area on my dipstick but as you've probably read elsewhere on this forum other members report needing a little more.
I did my first oil change a few weeks back and also noticed it needed a tad more than the specified 5 quarts. I'm thinking the engine won't give up all its capacity when draining while the van is flat, but if done tilted on ramps it allows the oil to drain more, hence requiring a little more than the specified 5 quarts.
 

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Our Pacifica just passed the 3,000 mile mark. Not considering doing a full oil change yet, but am considering changing out just the oil filter with a new one (would do the job myself). This would be a one-time thing because it is a new engine. Going forward I would change the oil and filter together. Opinions?
 

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LOL...My Pacifica only has 1,735 miles on it and has two complete oil/filter changes on it. Built May 2016, bought new June 2017, had it changed August 2017 with 240 miles on it because oil was over a year old. Just had it changed yesterday July 12 at 1,720 miles because again oil was close to a year old.
 
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