2017+ Chrysler Pacifica Minivan Forums banner

1 - 20 of 22 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter #1
Is anyone having problems with their GPS/map not showing the correct location of where you are? I just noticed this a few days ago driving around my town. Turned it on for fun so thank goodness I new where I was at.
 

·
Registered
Joined
·
166 Posts
To provide an update...

Took it into the shop to day and they decided the "radio" needs to be relaced. About a week till that comes in.
 

·
Registered
Joined
·
5 Posts
Is anyone having problems with their GPS/map not showing the correct location of where you are? I just noticed this a few days ago driving around my town. Turned it on for fun so thank goodness I new where I was at.
I judt started having that issue as well, the gps shows me in a wrong location. Seemed to happen since daylight savings, my clock is also wrong now too. I turned off the sync time with Gps box under settings and my issue seems to be resolved. There seems to be a bug in the software. Unfortunately my Chrysler is 2 weeks out of warranty?, so I dont want to have to have to pay for a software update.
 

·
Registered
Joined
·
76 Posts
It appears to be a GPS Week Rollover related software issue. It appears that you need to download and install the patch. I received an OTA update notice, but I think it failed. I contacted Chrysler Cares on the forum here and they've unlocked the download for me. I'll try it this weekend and post results.

One of the primary threads on this issue is here: https://www.pacificaforums.com/threads/gps-clock-daylight-savings-time.44736/
 

·
Registered
Joined
·
2,504 Posts
I judt started having that issue as well, the gps shows me in a wrong location. Seemed to happen since daylight savings, my clock is also wrong now too. I turned off the sync time with Gps box under settings and my issue seems to be resolved. There seems to be a bug in the software. Unfortunately my Chrysler is 2 weeks out of warranty?, so I dont want to have to have to pay for a software update.
Hi, it sounds like your Uconnect system needs to be updated. The free files for software level 18.45.01 are currently available on driveUconnect.com. I would recommend checking if this update is available for your vehicle. If so, you will be able to download the software to a USB and update your vehicle at home. Please let me know if you have any questions.

Alison
ChryslerCares
 

·
Registered
Joined
·
76 Posts
The Uconnect site was saying that my vehicle was up to date. I sent Chrysler Cares a PM here and they were able to make it so I could download the update. I installed it last night, and everything (Clock, GPS, Hybrid Mileage Tracker) is working great.
 

·
Registered
Joined
·
2 Posts
I judt started having that issue as well, the gps shows me in a wrong location. Seemed to happen since daylight savings, my clock is also wrong now too. I turned off the sync time with Gps box under settings and my issue seems to be resolved. There seems to be a bug in the software. Unfortunately my Chrysler is 2 weeks out of warranty?, so I dont want to have to have to pay for a software update.
 

·
Registered
Joined
·
2 Posts
I have a 2017. I live on Florida nature coast and my van was tooling around in the Gulf! Don't know why this worked but went to a parking lot(with GPS on) and drove in tight circle for a few minutes. Seemed to put me back on dry land and in the right place.
 

·
Registered
Joined
·
2,504 Posts
The Uconnect site was saying that my vehicle was up to date. I sent Chrysler Cares a PM here and they were able to make it so I could download the update. I installed it last night, and everything (Clock, GPS, Hybrid Mileage Tracker) is working great.
Hi AstroEng,

We're glad to hear this has been resolved. If you ever have any vehicle questions or concerns, feel free to send us a private message as we would be glad to see how we can assist further on our end!

Alex
Chrysler Cares
 

·
Registered
Joined
·
2,504 Posts
I have a 2017. I live on Florida nature coast and my van was tooling around in the Gulf! Don't know why this worked but went to a parking lot(with GPS on) and drove in tight circle for a few minutes. Seemed to put me back on dry land and in the right place.
I have a 2017. I live on Florida nature coast and my van was tooling around in the Gulf! Don't know why this worked but went to a parking lot(with GPS on) and drove in tight circle for a few minutes. Seemed to put me back on dry land and in the right place.
Hi PacificaGran,

If you start to experience these concerns again, please feel free to send us a private message as we would be glad to see how we can assist further!

Alex
Chrysler Cares
 

·
Registered
Joined
·
1 Posts
I purchased a 2018 Pacifica Hybrid and have had numerous problems with the radio/UConnect/Navigation system. Lately, I parked the van in the garage one night with the navigation system working fine. The next morning when I started the van, the Navigation map showed my location as miles away from where I actually was. When I finally got the van into the Dealer's shop, I was told that, indeed, the navigation system wasn't working correctly and that Chrysler had a software update that would be released -- at some unknown time in the future. It seems that the navigation system just stopped working, but new software would fix it! They would not replace the radio either. In the meantime, I'm supposed to do without the navigation system until the dealer gets around to installing the "update" -- sometime!!
 

·
Registered
Joined
·
2,504 Posts
I purchased a 2018 Pacifica Hybrid and have had numerous problems with the radio/UConnect/Navigation system. Lately, I parked the van in the garage one night with the navigation system working fine. The next morning when I started the van, the Navigation map showed my location as miles away from where I actually was. When I finally got the van into the Dealer's shop, I was told that, indeed, the navigation system wasn't working correctly and that Chrysler had a software update that would be released -- at some unknown time in the future. It seems that the navigation system just stopped working, but new software would fix it! They would not replace the radio either. In the meantime, I'm supposed to do without the navigation system until the dealer gets around to installing the "update" -- sometime!!
Hi Bill Anderson,

We are very sorry to hear this! Please feel free to follow up via private message as we would be happy to connect you with a Uconnect Specialist.

Alex
Chrysler Cares
 

·
Registered
Joined
·
37 Posts
Hi, it sounds like your Uconnect system needs to be updated. The free files for software level 18.45.01 are currently available on driveUconnect.com. I would recommend checking if this update is available for your vehicle. If so, you will be able to download the software to a USB and update your vehicle at home. Please let me know if you have any questions.

Alison
ChryslerCares
My GPS go crazy after time change. The map won't follow the vehicle. After I update the software to 18.45.01, routing works now. However, I found there is another problem. My GPS will not let me save any new address to favorite. I have less than hundred address saved, it should not full. The Favorite icon grey out. Is there any fix?
One more 'problem', almost every time I start the vehicle, GPS need to be activated. Is that normal? It waste a minute or two. I don't see any reason to do that. I expect it activate once is enough.
By the way, my vehicle is 2017 PACIFICA TOURING - L PLUS.
 

·
Registered
Joined
·
2,504 Posts
My GPS go crazy after time change. The map won't follow the vehicle. After I update the software to 18.45.01, routing works now. However, I found there is another problem. My GPS will not let me save any new address to favorite. I have less than hundred address saved, it should not full. The Favorite icon grey out. Is there any fix?
One more 'problem', almost every time I start the vehicle, GPS need to be activated. Is that normal? It waste a minute or two. I don't see any reason to do that. I expect it activate once is enough.
By the way, my vehicle is 2017 PACIFICA TOURING - L PLUS.
Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
ChryslerCares
 

·
Registered
Joined
·
37 Posts
Thanks for the reply. At this time, it's unsafe to go anywhere. Is there any quick fix? I did try reset, but useless.
 

·
Registered
Joined
·
47 Posts
Just my two cents' worth; I consider having to take my eyes off the road to check my GPS kind of dangerous, especially in traffic. I got a dash- mounted unit and am much happier with it. I recommend it.
Not to minimize the complaints about your new cars not working right; I'm just saying...
 

·
Super Moderator
2018 Pacifica Touring L + S
Joined
·
237 Posts
There is a setting to show the turn directions on the driver's display. Plus the voice instructions should not have you taking your eyes off the road any more than your dash mounted unit.
 
1 - 20 of 22 Posts
Top