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My heated seats in my 2017 will not turn on and I’m not able to change anything regarding my seats in settings either, please help. My van is started and I am able to access and change other settings but when I change the settings for auto on comfort it changes for a few seconds then goes back off.
 

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I have the very same issue - just got a 2018 pacifica limited, and while I swear I was able to beat the seats during the test drive, once we brought the van home a few days later, the seats and steering wheel won’t heat. I turn the car on and the buttons for the seats and wheel are grayed out, no matter how I access them (through climate, controls, etc). The second row heaters also aren’t working - thinking it may be a fuse issue but they looked okay when I checked today. Did you get this resolved?
 
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