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This happened to my wife on Friday. The remote wouldn't unlock the doors. She stood by the car for a few minutes and the remote finally unlocked it. After getting in the car and trying to start it, she got a message saying key not recognized. Then after a few minutes it finally recognized the key and started. It's going to the dealer tomorrow to get the rollers replaced for the sliding doors. I will tell them about it and see what they say.
 

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This happened to my wife on Friday. The remote wouldn't unlock the doors. She stood by the car for a few minutes and the remote finally unlocked it. After getting in the car and trying to start it, she got a message saying key not recognized. Then after a few minutes it finally recognized the key and started. It's going to the dealer tomorrow to get the rollers replaced for the sliding doors. I will tell them about it and see what they say.
Hi robstid,

Feel free to PM our page with any questions or concerns that may arise during your dealership appointment, we're happy to help if needed!

Andrea
Chrysler Social Care Specialist
 

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I had this happen with my durango 2015. Software flash fixed it. I had to tow it to the dealership. Backup procedure keyfob tip to start button did not work.


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Hi robstid,

Feel free to PM our page with any questions or concerns that may arise during your dealership appointment, we're happy to help if needed!

Andrea
Chrysler Social Care Specialist
I had the PAC in yesterday to fix the grinding noise coming from the passenger sliding door. Of course the remote worked fine and has ever since last Friday. They said that it could be a low battery. Anyways it back to the shop again today because the door problem didn't get fixed. They replaced the rollers but it still makes the same grinding noise. We will see what happens today.
 
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