Just to let everyone know who is trying to lemon law their 2017- beware! I made a few mistakes with my process. I allowed FCA to talk me out of filing the official complaint with the State of Florida because they assured me they would take care of my situation. FCA hires a 3rd party company that is actually more incompetent than FCA. I received my first notification on March 22. I was told the process would take 2 weeks, at the most. We are now at May 3rd and I am still waiting. Stericycle lost my paper work, didn't return my phone calls, forgot to file the case...the list goes on and on. Stericycle is impossible to get a hold of. Their voicemails are always full and emails are never returned. Then they said FCA never sent the check, then the check was misplaced. You can't imagine the stories. I can't get a straight or honest answer from anyone. Not only have I had the worst experience with the car, now I have to deal with this. I should never have listened to FCA and I should have filed the official lemon law documents with the state so everything would be handled through them.