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Discussion Starter #1
Had the check engine light a couple of times in the past and when we brought it into the dealer for recall work they said something to the effect of "well it seems that it only came on when the gas tank was low so let's wait and see". Yesterday we brought it in for the cruise control recall and I noted that the light was on again and when I had scanned the code it came back with P000D - "B" Camshaft Position Slow Response Bank 2.

The dealer just called and their Star case people said that the MIL could be caused by incorrect oil or filter so they need to do a synthetic oil change to "rule that out". Now I understand that some people may not be the most up to date on their oil changes, but I followed the service indicator religiously, doing oil changes with synthetic oil of the proper weight and a new filter every time.

The thing I don't get though is this - if they are doing an oil and filter change to "rule out" bad oil, and the part ends up still bad, wouldn't the oil and filter change then be billed as a diagnostic charge to the warranty work to fix the camshaft sensor? Why should I eat the cost of their diagnosis for warranty work?
 

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Had the check engine light a couple of times in the past and when we brought it into the dealer for recall work they said something to the effect of "well it seems that it only came on when the gas tank was low so let's wait and see". Yesterday we brought it in for the cruise control recall and I noted that the light was on again and when I had scanned the code it came back with P000D - "B" Camshaft Position Slow Response Bank 2.

The dealer just called and their Star case people said that the MIL could be caused by incorrect oil or filter so they need to do a synthetic oil change to "rule that out". Now I understand that some people may not be the most up to date on their oil changes, but I followed the service indicator religiously, doing oil changes with synthetic oil of the proper weight and a new filter every time.

The thing I don't get though is this - if they are doing an oil and filter change to "rule out" bad oil, and the part ends up still bad, wouldn't the oil and filter change then be billed as a diagnostic charge to the warranty work to fix the camshaft sensor? Why should I eat the cost of their diagnosis for warranty work?
Out of curiosity, who does your oil changes? The dealership also read the same code when they checked? Their 'fix' was an oil change? If the van is still under warranty there should be no charge. Tell them I said so. :smile2:
 

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Discussion Starter #4
Update - Took the van back in the fall after my last posting and they replaced the cam phaser.

Guess what's back again this past week. The same code - P000D - "B" Camshaft Position Slow Response Bank 2. The van is sitting at 53,000 miles. My Fiancé has just about had it with the van and I suppose it's mostly how the dealer had treated us thus far, the first time taking the "wait and see", the second time the "it must be the oil or filter", the third time replacing a part and now it's a fourth time with the same error code.
 

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I would complain to Chrysler corporate in writing, and ask by what leap of logic could oil or an oil filter impact a cam position sensor?????
Send a copy to the dealer.
Contact your local better business bureau, and again copy dealer.
Look up "lemon laws" in your state.

Your treatment at the hands of your dealer is an insult. Do not let them get away with it.
 

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Maybe because the cam phaser is operated by engine oil pressure?

I'm just spitballin' here...
I would expect oil pressure out of bounds to be reported with its own error code, as that could be a serious problem.
 

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Update - Took the van back in the fall after my last posting and they replaced the cam phaser.

Guess what's back again this past week. The same code - P000D - "B" Camshaft Position Slow Response Bank 2. The van is sitting at 53,000 miles. My Fiancé has just about had it with the van and I suppose it's mostly how the dealer had treated us thus far, the first time taking the "wait and see", the second time the "it must be the oil or filter", the third time replacing a part and now it's a fourth time with the same error code.

@ChryslerCares, this customer needs your help!
 

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I'm interested to see where this goes. Just had this error show up tonight on our 2017... Yours is the only thing I can find on it so far.

I'm also in wisconsin but in waukesha.
 

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I would complain to Chrysler corporate in writing, and ask by what leap of logic could oil or an oil filter impact a cam position sensor?????
Send a copy to the dealer.
Contact your local better business bureau, and again copy dealer.
Look up "lemon laws" in your state.

Your treatment at the hands of your dealer is an insult. Do not let them get away with it.
I had a Sienna, and somehow managed to forget to change the oil once. Right around the 10k miles on the old oil that code popped up. Changing the oil and filter cleared it for good.
 

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Discussion Starter #11
Fiance was pissed off enough that we traded the van in. It can be someone else's problem now. Between the occasional clunky shifts and the recurring error code and the dealer being incompetent, she was fed up.
 

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Fiance was pissed off enough that we traded the van in. It can be someone else's problem now. Between the occasional clunky shifts and the recurring error code and the dealer being incompetent, she was fed up.
The least you can do is put in a bad review online for the dealer...
 

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So our light went off...then came back on, then off....and for now stayed off. We are assuming bad gas as it happened at the start of a tank and hasn't come back after emptying that tank and refilling.

Will keep updating
 

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Update - Took the van back in the fall after my last posting and they replaced the cam phaser.

Guess what's back again this past week. The same code - P000D - "B" Camshaft Position Slow Response Bank 2. The van is sitting at 53,000 miles. My Fiancé has just about had it with the van and I suppose it's mostly how the dealer had treated us thus far, the first time taking the "wait and see", the second time the "it must be the oil or filter", the third time replacing a part and now it's a fourth time with the same error code.
Signed up for this website just to reply here as we are experiencing the same problem (code and dealer unable to fix), but my problem began at 29k miles.

Round 1 warranty repair involved replacing the exhaust camshaft and sensor.
Round 2 involved an oil change and a fair amount of skepticism from Chrysler that somehow it was my fault (I do my own oil changes).

Awaiting round 3, but leaning towards the option of trading it in and this being my first (and last) Chrysler by applying the 3-strike rule.
 

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Discussion Starter #15
The oil and filter song and dance was also the part that bugged me in particular. I always changed my own oil exactly on schedule and always with the correct weight full synthetic oil and a new filter of a reputable brand - Wix, or at least something better than Fram. I told the service writer that it sounded like they were doing the oil change as diagnostic work and if the light came back would we be reimbursed for the diagnostic work. Nope.
 

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P000d - "Poo'd" seems appropriate

Hey everyone. I wanted to join the fray... my story with my 2017 Pacifica Touring L Plus is nearly identical.

First time in: It's the oil change (I do my own).
Next couple times in: "We reset it and couldn't find any problems, but you were 'low on oil'" (I did another change after that and they overfilled my oil...)
Next visit: They had the van for 2.5 weeks (outside of warranty mileage because we drive our van a lot, that's kind of the point, right?). I got charged for a loaner car and they replace the cam phaser that corresponds to the error code.
A week goes by and I get a different code indicating an emissions leak, they said 'bad purge solenoid.' Replaced it and code cleared.
2 days later: P000d is back. I reset it at AutoZone and told the dealer.
P000d back again two days later. Code cleared itself after a day but came back on again withing 2 more days.
Another trip to dealer who cleared code and scheduled an appointment for more troubleshooting.

Today would be about my 6+ visit in the past 3 months. My wife wonders why I get so angry...

I'll update, but I'm leaning toward an Odyssey... tbh...
 

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Quick update:

Dealer feedback "The Manufacturer states the issue is caused by use of an aftermarket oil filter; recommends Mopar Filter ONLY."

It is interesting because I have only used STP S11665XL on my past two oil changes (Mopar Filter MO-349 before that). This P000d code did come up about 8k miles after the first STP filter was installed and has been around even after my next oil change (still with STP filter).

I'm going to do another oil change with the Mopar filter and see what happens.

I'll update accordingly, still wanting to shop around, but would feel pretty bad if a stinkin' oil filter fixes it.
 

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I have been watching this thread for a few months. I purchased a 17 Pacifica Limited immediately when it first arrived at the local dealer late '16? In the history of ownership... We have driven the crap out of it. From Texas it has been on round trips to Orlando, Northern CA back down to Anahiem, Vegas, and recently Branson Mo and back. It is a road trip, family-hauling work horse for the wife. We are approaching 70k miles since it left the lot and I just put on the 3rd set of tires (2nd set of sumitomo - very pleased with the although oem was great coat was much better). Never in my life would I have though I would own a Chrysler Minivan but at time of purchase it was fresh on the market. Now since the first two free dealer oil changes I have done it myself using whatever top brand recommended weight synthetic oil and wix, stp, Mobil filters. I have maintained and changed the oil on all my vehicles 02 f250, 88 mitubishi, 07 Corvette, 13 m56s, my tractor, atv, power washer... Like much of you this is not a new rodeo. So at a high level the with the 17 pacifica I have never had a check engine light until the past 3-4 months post 63k ish miles right out of warranty while using a "Mopar" brand filter from Walmart. This was after it was taken to the dealer for whatever recall software flash stuff to get up to date... But oddly enough despite history of me changing the oil myself using whatever top brands previously I never had a ce light before. So I am rather miffed this occurs 3k mile out of the 60k warranty is this why I was first hesitant to buy a FCA product???. So first of all I don't want to even fool with the pain if going through the dealer because they are very unlikely to be your advocate and help post warranty or even within warranty as some of you have experienced I did take it in once just to get a initial diag. Of course the ce light was not occurring i their care of this visit after they cleared the codes while I their care. So the usual run around from the dealer in which I'd rather stick a fork in my eye. My neighbor owns auto repair shop for 25 years. He brought over his fancy fancy multiple thousand dollar Reade and pulled the code when the light came on days after the dealer attempted diag. He looked up the code and he stated Chrysler's are known for this occurring with 'dirty oil'. So we noticed I had 7% left until a change. So I changed the oil again myself with top brand oil and filter. The light went away for a few days. Then Ding... it periodically came on and off the days week following post 63k miles. He checked it again and the same p000d code. He said one of the reasons was slow response from the bank 2 cam position sensor. He said he could replace it but, It likely won't go away. The engine light saga contniued on and and at this point we got used to it. There was no power loss and I had a family trip coming up so we just piled in to the ole Pacifica with a ce light on and went to Branson for a week. I really didn't give a crap it was on at this point. It's out of warranty the dealer or fca I'm sure is going to be more than a headache and would have no problem leaving me high and dry with a litanany of excuses like I change my own oil. So with no confidence in them and that I really I do not have time to deal with their bs so at this point I don't care if it blows up on the trip. If it did have issues I would just find the nearest Honda dealer and move on... During this road trip a majority of the time the ce light remained on but twice when I fill up the gas tank full it stayed out for a while until the level dropped. THAT WAS ODD? Did I get lucky shutting on and off the car?? I do see also see code references to gas cap seal I think?? But we don't have a traditional cap and can't really tighten it... Anyway we returned home from the trip still ce light on. 2 days later the light goes out and will come back on shortly I'm sure. So let's call it the ce light is mostly on from the point recall updates post 60k therefore I cannot help think since I have not seen this to be an issue since the 63k something is up with "updates"/ code. Folks with then newer purchases are seeing it at lower mileage.. coincidence?? Nonetheless It is annoying and frustrating. After reading around here on most other accounts and experiences I would be generally satisfied or be considered lucky with this vehicle to this point. We just continue to drive the crap out of it. If the light comes on as long as there is no power loss, we keep driving and maintaining until failure or I get really sick if it. It obviously may not be the most sensible thing but I would rather risk the vehicle mechanically than have the headache with a dealer thinking they can do better than anyone else or going back and forth between the dealer and FCA. Ultimately this will remain and a good way for Chrysler to encourage me to never buy another FCA product again as I will not invest enough time or money to get the light to go out. The only other noticeable complaint again oddly post recall updates is a bump in gear change in the 30-50 mph range on hard Accel to moderate accelerator or letting off action or shift gear sync bump....
 

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2017 Pacifica same P00D

Been watching this for a little while, right around 36,000 miles we’ve been getting an intermittent CEL. I purchased a scan tool to read the code because we just went past our 3 year/36,000 mile warranty and it was P00D. I tried calling the dealership but they never returned my call. Finally got an appointment for next Monday. It’s due for an oil change so I’m guessing they tell me that’s the problem. All oil changes have been done by the Chrysler dealership I leased from so at least they can’t put any blame on me. This car has been nothing but headaches from the start. So many odd ball problems. I’ll update after my appointment.
 

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Been watching this for a little while, right around 36,000 miles we’ve been getting an intermittent CEL. I purchased a scan tool to read the code because we just went past our 3 year/36,000 mile warranty and it was P00D. I tried calling the dealership but they never returned my call. Finally got an appointment for next Monday. It’s due for an oil change so I’m guessing they tell me that’s the problem. All oil changes have been done by the Chrysler dealership I leased from so at least they can’t put any blame on me. This car has been nothing but headaches from the start. So many odd ball problems. I’ll update after my appointment.
Hi Bmayo,

Sorry to hear you are experiencing this concern. As you mentioned you are scheduled to visit your dealer, we would like to escalate a case on your behalf to ensure your concerns are documented, also so that one of our Case Specialists can work alongside your dealer to find a potential solution. If this would be of interest, please follow up with us via private message at your earliest convenience.

Mark
Chrysler Social Care Specialist
 
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