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We bought our 2017 Pacifica Touring about 3 weeks ago. The dealership never gave us our Pin to change the KeySense options. When I contacted them they told me the Pin should have been on the white tag attached to the keys. There is no pin on the white tag. They haven't been much help in trying to help me solve the problem. Does anybody know where to find the Pin for the KeySense access?
 

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I am eager to hear from someone on this. My first thought would be that it is somewhere in the vehicle, but let's be realistic, if that were the case then it would not serve much purpose. The "kids" that we would generally set these limits to protect have the same internet access we have. And, in many cases, are more savvy than their parents. I would hope that his is something that has to be looked up by Chrysler or the dealer.

You might try Chrysler customer service (online chat) to see if they can do a lookup by VIN.

Lee
 

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I had the same problem. Called the dealer and they told me to try 1234. It worked! It appears that may be the default PIN.
 

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I was fiddling around with the settings the other day and decided to click on keysense. I had to set a pin to access that section of the menu. There was no default pin to enter or anything like that.
 

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I was fiddling around with the settings the other day and decided to click on keysense. I had to set a pin to access that section of the menu. There was no default pin to enter or anything like that.
Sheepdog,
Your experience is more in line with what it states in the manual...user sets the PIN the first time they access the Keysense settings screen. But mine popped up asking for the PIN at first access. I suppose it is possible that someone at the dealer set mine to 1234.
For those who need the PIN for acess I suggest trying some simple ones such as 1234. Worse case is the dealer service department has the ability to reset the PIN.
 

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I was fiddling around with the settings the other day and decided to click on keysense. I had to set a pin to access that section of the menu. There was no default pin to enter or anything like that.
Same here. It prompted me to create my own PIN the first time I tried to access the Keysense menu.
 

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I was fiddling around with the settings the other day and decided to click on keysense. I had to set a pin to access that section of the menu. There was no default pin to enter or anything like that.
If needed, we're happy to reach out to the dealership to get this reset for you. Just PM your VIN if you need help!

Kori
Chrysler Social Care Specialist
 

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Chrysler Care Specialist,

Can you help me reset my Key Sensor PIN? I purchased a 2017 Pacifica used. I currently have 15k miles and have experienced a Check Engine light from a faulty fuel rail sensor. I am bringing the car in for service on 7/17/2017 and would like the PIN reset as I do not know the code that was set by the previous owner. The service rep does not know how to do this. My vin number is 2c4rc1bg9hr505650. The dealer is Dutchess Chrysler/Jeep at 2285 South Road Poughkeepsie, NY 12601. The Service Advisor is Kevin Layton. 845-462-7700

Thank you
 

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I bought my 2017 Pacifica used from a Chrysler dealership. They only provided me with one key fob (keysense) on my way out of town for a short weekend. I realized my keysense was activated (by previous owner) and I was stuck with gauged down speedometer and radio volume. I went into settings and tried several different pins(1234,1111,etc) of course you get locked out for 30min after 3 try’s. With no luck. So I took my vehicle to the local Chrysler dealer,of the town I was visiting and they had not experienced this problem before and didn’t know how to help. So my plan is to revisit the dealer that I purchased vehicle from when I get back home?? Hoping they can reset the system.
 

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I bought my 2017 Pacifica used from a Chrysler dealership. They only provided me with one key fob (keysense) on my way out of town for a short weekend....
That was a bad move for the dealer to do for you. If that FOB is all they got when they took in the van, they should have had a regular FOB programmed for that van before they sold it. Bummer.
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Welcome to the forum.
 

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I bought my 2017 Pacifica used from a Chrysler dealership. They only provided me with one key fob (keysense) on my way out of town for a short weekend. I realized my keysense was activated (by previous owner) and I was stuck with gauged down speedometer and radio volume. I went into settings and tried several different pins(1234,1111,etc) of course you get locked out for 30min after 3 try’s. With no luck. So I took my vehicle to the local Chrysler dealer,of the town I was visiting and they had not experienced this problem before and didn’t know how to help. So my plan is to revisit the dealer that I purchased vehicle from when I get back home Hoping they can reset the system.
I would go back and ask for 2 more regular FOBs in addition to getting the PIN reset. When new, and the vehicle has the key sense option, it comes with 2 regular and one key sense FOB. From a theft stand point, if the previous owner has the original key and it is still programmed to your car, they could take it no problem. Also, when you get new keys, ask that they erase all the old FOBs before programming new. Lazy techs will just program 2 new keys,( total of 5) and let you go. Your vehicle can have up to 6 keys (I think) programmed.

Sent from my SM-G930V using Tapatalk
 
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