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Just got my 18 PACHY back from its recall inspection. No issues found. The service advisor, who I have a good relationship with, handed me the printed out tech instructions of exactly what to do to inspect it. Essentially there is a connection under the car on the drivers side , and another under the drivers seat. both have to be disconnected and inspected for any corrosion.
Took my 2019 PacHy in at 9:00 am today and picked it up at 4:00 pm and passed 12 volt inspection.
 

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Just got my 18 PACHY back from its recall inspection. No issues found. The service advisor, who I have a good relationship with, handed me the printed out tech instructions of exactly what to do to inspect it. Essentially there is a connection under the car on the drivers side , and another under the drivers seat. both have to be disconnected and inspected for any corrosion.
Would you be willing to scan those instructions and share them?
 

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Our 2018 (15k mi) is on the lift at the shop right now and I’m super-anxious about the possibility of a loaner. There’s really nothing else in the CDJR fleet we’d be happy with. A gasser Pacifica in an equivalent trim, we could deal with for a few weeks. Voyager? Absolutely not. Jeep? No thanks. I don’t mean to sound whiny but I’d love any insight from the others on how much agency I have over the loaner offered.
 

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2018 Pacifica Touring L + S
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Our 2018 (15k mi) is on the lift at the shop right now and I’m super-anxious about the possibility of a loaner. There’s really nothing else in the CDJR fleet we’d be happy with. A gasser Pacifica in an equivalent trim, we could deal with for a few weeks. Voyager? Absolutely not. Jeep? No thanks. I don’t mean to sound whiny but I’d love any insight from the others on how much agency I have over the loaner offered.
I think there is a daily dollar amount that Chrysler will pay for the loaner. If you want to try to demand something more than that will cover, you will probably be on the hook for the difference.

Chrysler is offering a loaner. That does not mean an exact replacement for your existing vehicle.
 

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I understand, but we’re talking weeks to months here and a Dart isn’t going to cut it while making payments on a $50k MSRP vehicle.
I am so happy to have side-stepped the worry for now; it passed inspection and they’re reassembling it now. Eager to get back on the road and yes, 100% parking it outdoors until we have a permanent fix.
 

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Mine is at the dealer till it’s fixed as it failed. Even if it passes, we all own a car that is a risk of a fire and we can not park near a house or other cars. If driving and there is a fire how quickly does one think they get toddlers that can not unbuckle themselves out.
 

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Mine is at the dealer till it’s fixed as it failed. Even if it passes, we all own a car that is a risk of a fire and we can not park near a house or other cars. If driving and there is a fire how quickly does one think they get toddlers that can not unbuckle themselves out.
I purchased two of those seatbelt cutter/window glass breaker tools before taking ownership of mine; one in the front, one in the back.
 

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Any ideas how long it takes for the corrosion to form? My car is safe now, but will it be safe in 2 weeks - how often do we need to have it inspected?
 

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Haha! I don’t think Florida or California see any of the salt that you do in Canada. Even if they were to see snow they don’t use salt to melt it off. That’s why the concrete roads in those states last so long and they don’t have potholes. My personal opinion is that many of the states in the US that use gobs of salt should not. Just let the snow plows get most of it and then let people drive a little more cautiously. Ever wonder why airports never use salt on their runways? Salt is a terrible thing for cars and roads and I’m sure it’s not so good for other things either.
Depends how often they drive on the beach, and how close to the ocean they park...
 

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Any ideas how long it takes for the corrosion to form? My car is safe now, but will it be safe in 2 weeks - how often do we need to have it inspected?
How old is your vehicle? If it has not shown the corrosion yet, you should have at least the same amount of time again with no issues.

The next inspection will probably be when the replacement parts are in.
 

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Just received my recall note today, and have now read through the whole thread. TONS of helpful information. But I was surprised no one connected this issue to the pattern of 12v battery burnouts (see the posts on sulfur smell, here eg: Sulfur Smell

From what I can tell, most who had the boiled 12 v battery problem had their batteries replaced. But of course that doesn't resolve or explain why the cells went bad in the first place. As someone who went through that ordeal, one thing that became clear is that FCA really isn't totally confident in how the two battery systems relate. Just to underscore what has been said, the corrosion inspection is itself just a guess about one possible cause of the fires. Even if they develop a part to fix this problem, it may not be the fundamental issue.
 

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Just got my 18 PACHY back from its recall inspection. No issues found. The service advisor, who I have a good relationship with, handed me the printed out tech instructions of exactly what to do to inspect it. Essentially there is a connection under the car on the drivers side , and another under the drivers seat. both have to be disconnected and inspected for any corrosion.
Would you be able to post any screen shots of the instructions or describe acces to the areas ?
Just got mine back today afte the 2 recalls. Completed
VE2 back up camera and the W46 12v isolator
Paper work shows both completed
No notes on the W46 line guess it passed
 

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Just received my recall note today, and have now read through the whole thread. TONS of helpful information. But I was surprised no one connected this issue to the pattern of 12v battery burnouts (see the posts on sulfur smell, here eg: Sulfur Smell

From what I can tell, most who had the boiled 12 v battery problem had their batteries replaced. But of course that doesn't resolve or explain why the cells went bad in the first place. As someone who went through that ordeal, one thing that became clear is that FCA really isn't totally confident in how the two battery systems relate. Just to underscore what has been said, the corrosion inspection is itself just a guess about one possible cause of the fires. Even if they develop a part to fix this problem, it may not be the fundamental issue.
It will be interesting to see how yours does with the inspection. I had not seen that thread, thanks for bringing it to our attention. I think you may have a good theory there. That could also be a link to the fires.
 

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Slightly controversial view... I’m disappointed ours failed but also a little relieved..... if it had passed, I would have been given my vehicle back and if I understand it, still could not park in my garage to charge and there remains a risk of fire. The fire is starting at the isolator but I don’t think they understand why the car decides at times to send too much electricity to that part? I miss my van a lot, especially the electric mode around town, but a little pleased they have been good enough to give me a gas Pacifica loaner that I can use without worry. I do hope they can get a long term solution soon as it is a a great vehicle.
 

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Slightly controversial view... I’m disappointed ours failed but also a little relieved.....
I understand that fully. Ours goes in Wednesday for its inspection. At under 1500 miles, I doubt it will fail, but then I think I will worry until the final fix is done. I have been parking mine outside, since this came out. I have to use the 110 volt charger on an extension cord, and wash it more often due to the dirt in the air here. I know it would sit outside at the dealer also, but at least I would not have a dirty car to look at. I'm mixed as to what I hope for on Wednesday.
 

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So i am late the game as well.

We have a 2018 Pacifica that was sitting on the lot a few months till we bought in July 2019. The cars 12V battery went down a few days after purchase. After that was resolved we had an AC issue a few weeks ago. But other than those two issues, it has been fantastic for us.

I received this recall notice on Thursday (6/25/20) via regular mail. We reside in Dallas, TX. Thursday evening called the dealer. Car inspected on Friday (6/26/20) afternoon and today (6/27/20), and they gave us a loaner dodge RAM.

Got a call this morning (6/27/20) that everything passed. The service manager explained that it may be 4th (10/2020) till a final replacement part is sent because everything is behind schedule due to COVID-19.

I chatted with a MOPAR rep on (6/27) online to express that even with our car back the restrictions placed are limiting to our experience with it, and leaves concerns for my family - wife and son use it the most. We have weather tech floors, but how can i enforce “no liquids” for several months? The language also mentions not to park next to other cars? Thats impossible in a city environment if you are using it.

MOPAR recalls specialist is supposed to contact me. They have not yet.

For those experiencing this, have you contacted MOPAR/Chrysler customer service? What has their response been? And how do you tag Chrysler customer service on your messages in the forum?

Thank you


Sent from my iPhone using Tapatalk
 

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Took ours Pachy in on the 22nd and it passed inspection but was also informed to keep it parked outside. The next day we traded it in for a gas Pacifica. Tired of the whole could catch fire issues. With my wife working permanently from home now, the hybrid was no longer necessary. We use it primarily for carrying our dogs to trials. Not willing to even risk the possibility of a potential fire when she is hauling our dogs. Here is wishing a speedy fix for all those riding it out.
 
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