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Discussion Starter #1
I just checked the website and I have two Uconnect updates to apply. I just got the car in September, so one pre-dates the delivery... I know I can download them to a USB drive to install, but do I have to do both (one after the other) or can I just do the most recent one?

Update 1:
UCONNECT_RHH_17.32.14_RU_MY17
SERVICE BULLETIN ID: 08-087-17
RELEASE DATE: 2017-08-24

Update 2:
UCONNECT_8.4AN_RA4_17.11.07_MY17
SERVICE BULLETIN ID: 08-053-17_REV.B
RELEASE DATE: 2017-09-15
 

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I just checked the website and I have two Uconnect updates to apply. I just got the car in September, so one pre-dates the delivery... I know I can download them to a USB drive to install, but do I have to do both (one after the other) or can I just do the most recent one?

Update 1:
UCONNECT_RHH_17.32.14_RU_MY17
SERVICE BULLETIN ID: 08-087-17
RELEASE DATE: 2017-08-24

Update 2:
UCONNECT_8.4AN_RA4_17.11.07_MY17
SERVICE BULLETIN ID: 08-053-17_REV.B
RELEASE DATE: 2017-09-15
When you follow the process I predict you will only be able to download one of the two anyway. That is what I discovered when trying and others have reported the same. Update #2 is what I downloaded and installed.
 

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UCONNECT_8.4AN_RA4_17.11.07_MY17 looks to be the same version released over the air. Hopefully the REV.B is the revision that does not have the "brick your unit" feature.

My van received the update OTA (successfully), and when I tried loading this update via USB it prompted if I wanted to reinstall.
 

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I just checked the website and I have two Uconnect updates to apply. I just got the car in September, so one pre-dates the delivery... I know I can download them to a USB drive to install, but do I have to do both (one after the other) or can I just do the most recent one?

Update 1:
UCONNECT_RHH_17.32.14_RU_MY17
SERVICE BULLETIN ID: 08-087-17
RELEASE DATE: 2017-08-24

Update 2:
UCONNECT_8.4AN_RA4_17.11.07_MY17
SERVICE BULLETIN ID: 08-053-17_REV.B
RELEASE DATE: 2017-09-15
Where can you download these? Can you specify the URL please? I?ve not found them but I just be looking in the wrong places....
 

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Try this link:
https://www.driveuconnect.com/support/software-update.html

It sound like the rev. B is the one to use if there is more than one.
That worked, thanks. I swear I did this a few weeks ago and there was nothing available. I guess it took a bit to propagate. The first update is the documentation and the second is the downloadable firmware update. You can find the text of the first by googling the service bulletin number.
 

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That worked, thanks. I swear I did this a few weeks ago and there was nothing available. I guess it took a bit to propagate. The first update is the documentation and the second is the downloadable firmware update. You can find the text of the first by googling the service bulletin number.
That answers it... The Flash Drive did have a second file on it after I went back to delete files from the drive. The Document Text File did download with the firmware update. I just didn't do anything with the text file.
 

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I just checked the website and I have two Uconnect updates to apply. I just got the car in September, so one pre-dates the delivery... I know I can download them to a USB drive to install, but do I have to do both (one after the other) or can I just do the most recent one?

Update 1:
UCONNECT_RHH_17.32.14_RU_MY17
SERVICE BULLETIN ID: 08-087-17
RELEASE DATE: 2017-08-24

Update 2:
UCONNECT_8.4AN_RA4_17.11.07_MY17
SERVICE BULLETIN ID: 08-053-17_REV.B
RELEASE DATE: 2017-09-15
Hi MLambert,

The first bulletin is a TSB for the following:

"NUMBER: 0808717
GROUP: 08 Electrical
DATE: September 21, 2017

SUBJECT:
Miracast Software Update Available
OVERVIEW:
This information only bulletin discusses the availability of MiracastT which has been added to the
Video Routing Module (VRM) through a software update.
MODELS:
2017 (RU) Chrysler Pacifica

Miracast is screenmirroring
software that lets you broadcast anything from an AndroidT device or
recent IntelT computer to your TV. Whatever you see on the connected device will appear on the
radios monitor, making it ideal for watching videos. Phones and tablets with Android 4.2 Jelly Bean
or later have access to Miracast, as do most modern Windows PCs with Intel chips. This info only
bulletin is to inform the dealer and customers what this software update does and that it is
available. The software is being released to allow customers to enhance functionality of Uconnect
theater for customer satisfaction."

Please note, if you have this performed at the dealership, they will charge for it, as they cannot perform it under warranty. You do not need to download this update to download the OTA update.

Kori
Chrysler Social Care Specialist
 

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Please note, if you have this performed at the dealership, they will charge for it, as they cannot perform it under warranty. You do not need to download this update to download the OTA update.

Kori
Chrysler Social Care Specialist
Thanks Kori. Any idea how we apply this update if the dealers are going to charge for it? It's listed on the Uconnect site as an available update, but I don't see any way to actually download it.
 

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Discussion Starter #12
When you follow the process I predict you will only be able to download one of the two anyway. That is what I discovered when trying and others have reported the same. Update #2 is what I downloaded and installed.
Thanks, you were right. It only downloaded the latest update, and installed just fine using the USB.
 

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Thanks Kori. Any idea how we apply this update if the dealers are going to charge for it? It's listed on the Uconnect site as an available update, but I don't see any way to actually download it.
I did forward this to Uconnect to show that you guys are not able to download. I have not gotten a resolution or a response as to when this will be corrected.

Kori
Chrysler Social Care Specialist
 

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Hi thunder3dan,

If it applies to your vehicle it will populate when you enter your VIN here: https://www.driveuconnect.com/support/software-update.html.

Andrea
Chrysler Social Care Specialist
Hi Andrea. The problem with this particular update is that, although it shows up as available on the Uconnect download site, there's no way to actually download it. When you go through the steps, you can download the main Uconnect software, but not the RHH update for Uconnect Theater that brings Miracast. And since we've been told that dealers will charge for this update, I don't see any way to get a hold of it currently.
 

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Hi Andrea. The problem with this particular update is that, although it shows up as available on the Uconnect download site, there's no way to actually download it. When you go through the steps, you can download the main Uconnect software, but not the RHH update for Uconnect Theater that brings Miracast. And since we've been told that dealers will charge for this update, I don't see any way to get a hold of it currently.
Hi generaltso,

As Kori stated above the engineers are aware of this concern and are investigating further. I just wanted to make sure @thunder3dan knew where to locate the update!

Andrea
Chrysler Social Care Specialist
 

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Updated mine. 16.XX.XX to 17.XX.XX

Downloaded the file. Extracted the zip file to clean USB drive. Started the van. Checked version, was 16.XX.XX so I proceded. Put USB drive in, pick media, then USB and voila. Updated in about 20 minutes. Keep van running. A lot safer.0:)
 

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Downloaded the file. Extracted the zip file to clean USB drive. Started the van. Checked version, was 16.XX.XX so I proceded. Put USB drive in, pick media, then USB and voila. Updated in about 20 minutes. Keep van running. A lot safer.0:)
Very good. (you wouldn't have had to "pick media" by the way)
 

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I noticed that UCONNECT_8.4AN_RA4_17.11.07_MY17_RU was updated to a REV C. I wish they published change logs...
 

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