My 2021, it took 2 dealers and Chrysler (Cares, etc,) 15 months to FINALLY get updates and the bugs worked out. Seems not all Pac's can receive OTA updates. It would be nice to get a definitive answer from Chrysler if this is indeed true or not, but I doubt even they know. My van has now, at least twice, had the UConnect message come up saying a software update is ready, asking if I wanted it now or postponed. When I say now, the next message is that there is no update available. I have kinda lost faith they know what's happening.