On December 29, 2021, we contacted a Lemon Law attorney for Colorado, told them our situation with our PacHy and we had them put a case together and was sent off to Chrysler the week of January 3, 2022. The process can take 6-8 weeks. And according to the attorney, out of ALL of his cases he has worked with, our case takes the cake and is the worst in terms of a not being able to fix it, making us wait 5-6 months, and we haven't even taken possession of the van, and we are in a lease, making monthly payments when we haven't even driven it once (lesson learned!!). And they are very very confident we will get out of this lease and get all our money back (down payment and lease payments).
Got a call today, 1/12/22, from our contact on the Chrysler Customer Retention Team, telling me that the dealer contacted them that the van was fixed.....I was like, "Okay, but we contacted a Lemon Law attorney and letters were sent to Chrysler. We are not taking possession of the van. So that is the direction we are going." And he said "Alright, we will stop commutation with you and let our Chrysler legal team take care of the matter.". So that is that.
We really wanted this van but after reading a lot of posts on here about the '21+ PacHy issues, I am glad we are getting rid of it. We will never get another Chrysler again and will be looking at leasing a '22 Subaru Ascent (have had many Subaru's and never had issues).