[Nowifi]

Very very irritated that we can’t have WiFi in our Pacifica. AT&T say it is a Chrysler problem. My ford has NO issue with internet. Will stay away from another Chrysler in future.

 

[snobrdrdan]

 

[Jerith]

Welcome to the Pacifica Forums! Take a moment and introduce yourself on the Welcome New Members section and fill out the section with the model and year that you purchased! Each owner here may be able to have insights to your exact model.

Many other people have run into this issue. WiFi Hotspot (Internet) stopped woking

wifi hotspot with AT&T no longer available

Went to go sign up with AT&T for the mobile hotspot for our summer vacation and the web site tells me it's no longer available for my 2018 Pacifica. Huh? I've had it maybe a half dozen times over the past 5 years. I called the number and they said they have a technical issue that has not been...

www.pacificaforums.com

Remember to visit Software Update for Uconnect® - Check For Updates and enter your whole VIN.

Folks? If could be an issue due to purchase location? I'm just guessing though. Vans can be built for particular provinces or states, correct? Could Rogers or another provider be the dominate cellular coverage but the van is transferred to few states away where AT&T has stronger coverage? Telus is predominate in my area but have Rogers and Bell as competitors. Your data plan strength is critical. I could be barking up the wrong tree.

I believe that if you only need a Wi-Fi connection to the interwebs you can turn your hotspot feature on your phone, if it is a newish model. Connecting your data plan to the van's Uconnect radio is an extra step that allows for van software for entertainment, direct texting to the the Uconnect plus other stuff cellular related. Some of the information gathered for you can include information delivered from the satellite radio.

I'd break down the issue into stages. Lets say we remove the data provider from the equation. Can you connect by USB cord or by Bluetooth, select the input for the radio and stream some tunes? It possibly may require you do remove all devices and to pair the device and give it the priority connection. If it pairs, have someone call you. Then text you. Do both come through? Next get an image texted to you and see what happens. Verify the data plan option is turned on and not just your phones Wi-Fi option. If the phone fails to connect to Uconnect then there may be other issues. Remove all the devices to pair and try again with a different phone.

Is this First-post bait? I don't care. I'm curious about the build location question.

 

[PghPinnacle]

Just curious why you can’t have WiFi in your Pacifica any longer?
Thanks!

 

[Cornfield]

What year and equipment level? Did it work previously?

 

[ChryslerCares]

Very very irritated that we can’t have WiFi in our Pacifica. AT&T say it is a Chrysler problem. My ford has NO issue with internet. Will stay away from another Chrysler in future.

Hi Nowifi,

I'd be happy to take a look into your vehicle information and see if there's any internal details we can find for you. Feel free to message us to discuss further.

Steph
Chrysler Cares

 

[gbirts]

I've read that because of the kind of hardware we have in the 2017 models that they can't be upgraded. The 2017 models have 3G wifi modems and not 4G. I have to use the Hotspot on my phone for internet. I've thought about getting portable AT&T unlimited service from ebay and keep it in the van.

 

[pottobon_7415]

Very very irritated that we can’t have WiFi in our Pacifica. AT&T say it is a Chrysler problem. My ford has NO issue with internet. Will stay away from another Chrysler in future.

The new Uconnect software update is supposed to address wifi issues.

 

[gbirts]

The new Uconnect software update is supposed to address wifi issues.

I haven't heard about that. I'm going to have to check with the dealership about that.