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My 2017 Pacifica has a noise I describe as "winding camshaft" or winding wire or coils, in the dash/steering column area. It starts at about 30 mph and increases in loudness to 60 mph. Seems to be linked with speed. My dealer took things apart, took it for drives. They hear the noise but do not know how to fix it. They took another new Pacifica like mine for a drive, and heard the same noise! Anyone else have this annoying problem? Chrysler does not seem to have any other complaints.
 

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My 2017 Pacifica has a noise I describe as "winding camshaft" or winding wire or coils, in the dash/steering column area. It starts at about 30 mph and increases in loudness to 60 mph. Seems to be linked with speed. My dealer took things apart, took it for drives. They hear the noise but do not know how to fix it. They took another new Pacifica like mine for a drive, and heard the same noise! Anyone else have this annoying problem? Chrysler does not seem to have any other complaints.
Hi Leon,

Sorry to hear about this! If you would to send us a PM with your VIN I'd be happy to look into this further for you.

Andrea
Chrysler Social Care Specialist
 

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Leon, I think it is generally best if you send them a PM by clicking on their name in their post and selecting "Send a Private Message"
 
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My 2017 Pacifica has a noise I describe as "winding camshaft" or winding wire or coils, in the dash/steering column area. It starts at about 30 mph and increases in loudness to 60 mph. Seems to be linked with speed. My dealer took things apart, took it for drives. They hear the noise but do not know how to fix it. They took another new Pacifica like mine for a drive, and heard the same noise! Anyone else have this annoying problem? Chrysler does not seem to have any other complaints.
Hi did you ever figure out what the issue was ? Im having the the same issue with my 2019 pacifica
 

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Hi did you ever figure out what the issue was ? Im having the the same issue with my 2019 pacifica
Looks like this is a defect Chrysler won't admit.
Mine also doing the same noise (I've posted a video in the forum), no dealer knows what it is and Chrysler doesn't do ANYTHING about it.
 

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2020 PacHy and observing the same noise, it needs to be quiet in the cabin, low volume talk radio it can be heard over, but it is as if there is a speedometer cable to feed the digital dash.

The noise appears around 30 MPH and the frequency is correlated with speed.

As much as I like this vehicle, it seems totally like FCA to use an old school cable setup vs a sensor on the drive shaft/train so I assume that is the source of the noise.
 

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2020 PacHy and observing the same noise, it needs to be quiet in the cabin, low volume talk radio it can be heard over, but it is as if there is a speedometer cable to feed the digital dash.

The noise appears around 30 MPH and the frequency is correlated with speed.

As much as I like this vehicle, it seems totally like FCA to use an old school cable setup vs a sensor on the drive shaft/train so I assume that is the source of the noise.
No speedometer cable in our vehicles. Those were replace with sensors long ago. You need to look for another source of the noise.
 

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@peterweb, can you suggest anything to pinpoint better? The frequency of the noise definitely is correlated to speed, and unless transmitting up the steering column comes right from that area. I don't think it is coming from the engine bay.
 

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As you say it is speed related, could be something to do with brakes. I do not own a hybrid, so I cannot comment on what sounds might be normal for one of those. Others may be able to help here.
 

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I just went on a long trip and I think I am certain that noise we are hearing is a failing or bad front wheel bearing. As I was on this trip alone I was able to turn off the radio and any other noises and when I make steering adjustments at speed the otherwise constant with velocity noise changes (turn one direction it goes away until the vehicles mass is straightline, turn the other direction it is a tiny bit louder/different pitch). I think the noise is telescoping up the steering wheel column to make it appear to be coming from the dash.
 

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Had my service visit at dealer..no root cause.

They acknowledged hearing the noise and how it slightly varied during steering wheel input. They checked bearings and no issues there. Also checked for open bulletins on the symptom and none.

At this time they had no other PacHys on the lot, but that is what they want to do next, to see if it is by design and present in another vehicle.


As of right now vehicle deemed fully safe. I agree I don't want anyone tearing into stuff unless it gets worse.
 

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Had my service visit at dealer..no root cause.

They acknowledged hearing the noise and how it slightly varied during steering wheel input. They checked bearings and no issues there. Also checked for open bulletins on the symptom and none.

At this time they had no other PacHys on the lot, but that is what they want to do next, to see if it is by design and present in another vehicle.


As of right now vehicle deemed fully safe. I agree I don't want anyone tearing into stuff unless it gets worse.
I bought 2021 Pacifica hybrid which makes the similar noise. Its very annoying.
 

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I bought 2021 Pacifica hybrid which makes the similar noise. Its very annoying.
On our 2021 it had defective wheel bearings with less than 20 miles on the clock. Exact same noise that sounds like it’s in the dash, steering colum, increases with speed, etc… have the dealership replace the front wheel bearings.
 

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On our 2021 it had defective wheel bearings with less than 20 miles on the clock. Exact same noise that sounds like it’s in the dash, steering colum, increases with speed, etc… have the dealership replace the front wheel bearings.
Same sound same situation. They replaced a buffer on the axel and the sound is gone.
 

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it is the front hubs. there is another chain on it. they are replacing mine now. same sound as you describe, brand new off the lot over 35mph. needed a new axle too.
 

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If anyone can by chance upload a copy of their repair order I would love to take it in to my dealer to cite.
 
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