Not very impressed with UConnect System

So, we just purchased a 2023 Pacifica Hybrid last Friday (yes, only 1 week old) and I have to say that I'm not very impressed with the Uconnect system. Here are the issues we've had so far:
1) On the day we drove it off the lot, I put in a a DVD for my daughter, after lots of Pacifica screen menus, we finally got it to play and was able to hear it through the car speakers (note: even when you are viewing the Rear Screen and select Listen on the menu (upper right corner), the system would not play -- had to go switch to Sources screen under MEDIA and select Listen In RSE 2!?!??). The sound lasted for only a few minutes before the the listen-in option would turn off and my daughter couldn't hear the video. As well, throughout the 45 minute drive, the rear screen would also randomly turn off (happened 5 times, and managed to get it back on by cycling the power from the front screen for the rear screen1 that she was watching).

2) Another issue is that the DVD or BlueRay video only shows up on the front screen for approximately 2 seconds and then the screen says that "This service is not currently available on the front seat displays", even though the car is parked, plugged in, and charging!???! Note that I have checked with driveuconnect.ca and apparently the uconnect software is up to date.


3) When trying to add icons to the favourite app screen by selecting the star button, many times it would not work and instead it would start the app that we were trying to add - so frustrating.

4) When using the Assist button to contact Uconnect for assistance, it would transfer to SiriusXM assistance?!?

6) In the Vehicle menu, had an issue where the Driving History and Schedules icon were no working. Seemed to fix itself overnight and was working the next day.


As you can see from the pic above, we haven't driven it a whole bunch (169 km), but so far the experience has been less than impressive. I have an appointment with the dealer and I'll update on any solutions.