Discussion Starter · #1 ·
I just purchased a new 2017 touring L on 4.10.17. It had 53 miles on it. Drove it off the lot and 5 min later my engine light was on. Went straight back to dealer. Waited an hour and the light was off. Drove home which was an hour from the dealership. About an hour later we went to eat dinner and engine light was on AGAIN! Took car to dealership the next day. It's 4/21 and I don't have my vehicle. The dealership never called to tell me what was going on. I had to call. I found out it was my camshaft,which would make sense why the car was skipping and the pedal was to the medal and the car barely moved. I am now trying to get a refund/return my car. The dealership doesn't seem to want to comply. They keep saying we will let you know when your car is ready. I DONT WANT THE CAR! I don't find it morally right for them to sell me a brand new car and it already have problems. I mean I didn't even have it for 24 hours and it's in the shop for two engine lights coming on with in hours of each other. I don't feel comfortable that they are tinkering and taking my engine apart already. I'm concerned I could have issues down the line. Not happy that I should have to accept a BRAND NEW car that is already having issues. They should take the car back. Get with Chrysler and see about getting me into something that isn't broken. Right out of the gate they basically sold me a broken car. Everyone seems to be focused on it getting fixed and not the fact that it was already broken when I purchased it. I found another one that would be a good trade so my clock is ticking. I'm floored that I am even having to deal with something like this and nobody is trying to make it right. They can fix it all they want but 53 miles and already a problem. Very disappointed in Chrysler and the dealership.