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So the day I took delivery - back in October 2018 - I was going over the van with a fine-toothed comb. Saw these small, orange specs/dots in places here and there on the body. They took it back into the detailers and removed them.


Fast forward a few months, and I'm seeing them again between washes. What are they? Anyone know? They seem to wipe off w/vigorous rubbing with microfiber cloth, so it's not as like they're permanent. Don't seem to be rust, but given (thankfully rare) paint issues mentioned by some, I'm apprehensive. TIA
 

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So the day I took delivery - back in October 2018 - I was going over the van with a fine-toothed comb. Saw these small, orange specs/dots in places here and there on the body. They took it back into the detailers and removed them.


Fast forward a few months, and I'm seeing them again between washes. What are they? Anyone know? They seem to wipe off w/vigorous rubbing with microfiber cloth, so it's not as like they're permanent. Don't seem to be rust, but given (thankfully rare) paint issues mentioned by some, I'm apprehensive. TIA
It IS rust. But not from your van, its from microscopic contaminants in the air that get embeded in the paint and them rust. A common term you may have heard is "rail dust" from the vehicle being transported via railroad. I wouldn't say that is truly accurate because you can pick up contaminants just leaving it parked outside. Perhaps higher odds pick up the "rail dust" considering all the metal in the railroads and cars but you can pick it up driving around from the stuff in the air and stuff getting kicked up by traffic.

Only way to remove it really is to use a clay bar which is probably what the dealership did but then you need to give it a really good protective wax or sealant.

Google rail dust and clay baring theres a ton of good youtube videos with real professional advise on the topic
 

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Wow, okay. I mean I do go over railroad tracks a fair, but not huge amount. Weird that I've never noticed it on other vehicles I've had here in WI. And especially weird (maybe) that I get new ones regularly.
 

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Wow, okay. I mean I do go over railroad tracks a fair, but not huge amount. Weird that I've never noticed it on other vehicles I've had here in WI. And especially weird (maybe) that I get new ones regularly.
Its not just from rail tracks - think about all the metal and rust that come off cars and equipment like snow plows ect and in the air pollution... a good claybar and protectant and you'll be fine
 

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Wow, okay. I mean I do go over railroad tracks a fair, but not huge amount. Weird that I've never noticed it on other vehicles I've had here in WI. And especially weird (maybe) that I get new ones regularly.
Are tire chains or metal studded tires allowed in WI? That could do it... The "rail dust" is sparks of steel thrown by steel railroad car wheels on Steel rails, any source of sparks will do the same.
 

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So the day I took delivery - back in October 2018 - I was going over the van with a fine-toothed comb. Saw these small, orange specs/dots in places here and there on the body. They took it back into the detailers and removed them.


Fast forward a few months, and I'm seeing them again between washes. What are they? Anyone know? They seem to wipe off w/vigorous rubbing with microfiber cloth, so it's not as like they're permanent. Don't seem to be rust, but given (thankfully rare) paint issues mentioned by some, I'm apprehensive. TIA
Hi terraformer,
We're sorry to hear about this! Please let us know if you plan to continue working with your dealer to have this addressed. We would be happy to have this documented and looked into.
Lydia
Chrysler Social Care Specialist
 
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