2017+ Chrysler Pacifica Minivan Forums banner

1 - 20 of 35 Posts

·
Registered
Joined
·
39 Posts
Discussion Starter #1
Pacifica Outside Temperature Indicator

Our 2017 Pacifica Outside Temperature Reading Display doesn't start Updating until we have driven about 8-miles or 10-12-minutes. Then it starts rapidly updating to the correct temperature. It has done this since new in May 2017. I asked the Dealer & they didn't find any error codes. They wanted to remove the entire front-end (Bumper Cover) to replace the Temperature Sensor, which I said No to. I didn't want a bunch of scratches or other things broken while they were Easter-Egging the problem source. To me it appears to be a Software averaging function that has to accumulate so many measurements before it updates.

Any Ideas or similar issues ?
 

·
Registered
Joined
·
284 Posts
Our 2017 Pacifica Outside Temperature Reading Display doesn't start Updating until we have driven about 8-miles or 10-12-minutes. Then it starts rapidly updating to the correct temperature. It has done this since new in May 2017. I asked the Dealer & they didn't find any error codes. They wanted to remove the entire front-end (Bumper Cover) to replace the Temperature Sensor, which I said No to. I didn't want a bunch of scratches or other things broken while they were Easter-Egging the problem source. To me it appears to be a Software averaging function that has to accumulate so many measurements before it updates.

Any Ideas or similar issues ?
Not sure if the TSB, that was issued re the fix for the outside ambient temperature reading too high applies to your situation or not. But have a look at the post from ChryslerCares (7/17/17). Under Forums>Tech Section>Electronics, then scroll down to the thread "Outside Temp reading to High". Post #56 from ChryslerCares, cites the TSB, and the issue. Print that off as I did, and take it to dealer, they looked it over fixed it and I was on my way in about 45 mins. Or send a PM to ChrslerCares with your VIN, and see if your specific issue falls under that TSB. If your'e unaware ChryslerCares has been extremely accommodating and helpful to members on this site.


<
 

·
Registered
Joined
·
96 Posts
Not sure if the TSB, that was issued re the fix for the outside ambient temperature reading too high applies to your situation or not. But have a look at the post from ChryslerCares (7/17/17). Under Forums>Tech Section>Electronics, then scroll down to the thread "Outside Temp reading to High". Post #56 from ChryslerCares, cites the TSB, and the issue. Print that off as I did, and take it to dealer, they looked it over fixed it and I was on my way in about 45 mins. Or send a PM to ChrslerCares with your VIN, and see if your specific issue falls under that TSB. If your'e unaware ChryslerCares has been extremely accommodating and helpful to members on this site.


<
Thanks, I'll have to do this too.
 

·
Registered
Joined
·
39 Posts
Discussion Starter #4
Thanks but our Pacifica manufacturer date is 4/17 & should have that TSB Incorporated. The Temperature Reading is Correct just take awhile to respond, usually right after we finish a short trip. So it's near useless unless we drive at-least 10-miles.
 

·
Registered
Joined
·
284 Posts
ariedenour99, the TSB fix was dated 7-15-17, after you build date, so no the TSB would not have been incorporated in your vehicle. Not to say it would correct the problem you're having since what you describe is a "little different" than what many of us were experiencing. However as I stated previously contact ChryslerCares and I feel certain they will check with the engineers to determine if a flash to your vehicle may give it the "jolt" it needs to straighten it out. Can't hurt to try, as the problem is definitely not normal. Good luck.


<
 

·
Registered
Joined
·
2,250 Posts
Our 2017 Pacifica Outside Temperature Reading Display doesn't start Updating until we have driven about 8-miles or 10-12-minutes. Then it starts rapidly updating to the correct temperature. It has done this since new in May 2017. I asked the Dealer & they didn't find any error codes. They wanted to remove the entire front-end (Bumper Cover) to replace the Temperature Sensor, which I said No to. I didn't want a bunch of scratches or other things broken while they were Easter-Egging the problem source. To me it appears to be a Software averaging function that has to accumulate so many measurements before it updates.

Any Ideas or similar issues ?
Hi aridenour99,

Sorry to hear about this! If you decide to revisit your local dealership please send us a PM with your VIN so we can offer further assistance.

Andrea
Chrysler Social Care Specialist
 

·
Registered
Joined
·
39 Posts
Discussion Starter #7
Good Morning Andrea,

I would appreciate your passing on our Temperature Update issue to a Chrysler Technical Dept. I've asked two local Dealers & there's no solution from them other than keeping our Pacifica all day & potentially making things a lot worst.

Fairly annoying in Phoenix when it's 117deg & your Vehicle says it's only 79deg. Not sure but this Temperature issue may be also messing up the auto engine shut-off feature, which shouldn't activate if it's too hot affecting the Air-Conditioner.

I've watched this Temperature Update & Everytime it takes 8 to 10-miles of driving before the Update starts. A failed part wouldn't act like this, which is why I feel there's a Firmware issue requiring this initial sensor measurement averaging before updating the Display.

VIN : 2C4-RC1DG5HR-753584

Thanks
 

·
Registered
Joined
·
26 Posts
I am seeing a similar problem. How long should the delay be before it starts to read the outside temperature? Also, the outside temperature seems to be between 2 and 4 degrees low once it stop advancing. If the Pacifica is stopped for a period of time, it exhibits a delay before it starts updating again.
 

·
Registered
Joined
·
2,250 Posts
I am seeing a similar problem. How long should the delay be before it starts to read the outside temperature? Also, the outside temperature seems to be between 2 and 4 degrees low once it stop advancing. If the Pacifica is stopped for a period of time, it exhibits a delay before it starts updating again.
Hi wsp,

A TSB was released back in July for ambient temperature issues. If you have not had this flash performed, it may help with what you're describing, and that way we can also ensure any other flashes that are available can be completed as well! The TSB is #08-058-17.

Kori
Chrysler Social Care Specialist
 

·
Registered
Joined
·
206 Posts
My gauge can be misleading for awhile. If parked in the sun it takes a few minutes to self correct because of the heat collected on the metals near the sensor. It takes a few hundred meters to blast the heat off, cooling down to get some correct readings. It seems to be moisture sensing. I was driving during winter one night. -28 C (-18 F) or so. See a little valley to drive through. Light fog. The -light fog- slammed the temp gauge down to about -50 C. (-58 F). It came back up to the mid 20s.
The coldest I've driven is is -46 C. I had a 88 Honda Civic hatchback then. It started without being plugged in. The seats were as hard as rock.
 

·
Registered
Joined
·
26 Posts
Kori,

The dealer performed several flashes on 24 Jul 17. One was an attempt to fix the temperature problem. The dealer invoice did not give the TSB for this particular flash. They performed the recall updates yesterday. They said they found no problem related to temperature, but the problem is still there.
 

·
Registered
Joined
·
284 Posts
Kori,

The dealer performed several flashes on 24 Jul 17. One was an attempt to fix the temperature problem. The dealer invoice did not give the TSB for this particular flash. My vin is: ....HR684954. They performed the recall updates yesterday. They said they found no problem related to temperature, but the problem is still there.
Just an FYI, when communicating with ChryslerCares, they advise that you do it through PM (private message), which you can access at the top of this page. Click on that, compose your message with the pertinent info, VIN, your concern/ complaint etc. They can start a file on your complaint, get in touch directly with the dealership, (which is definitely a plus for us) and correspond directly to you. I've not had the need to have to go this route, but I've witnessed their helpfulness on this site, and we're fortunate to have them working on our behalf.

As an added note, the reason for the PM (at least I would think) is that there are so many different threads on this site, that a post could easily be overlooked by ChryslerCares concerning your particular issue.



<
 

·
Registered
Joined
·
2,250 Posts
Kori,

The dealer performed several flashes on 24 Jul 17. One was an attempt to fix the temperature problem. The dealer invoice did not give the TSB for this particular flash. My vin is: ..... They performed the recall updates yesterday. They said they found no problem related to temperature, but the problem is still there.
Hi wsp,

I sent you a PM!

Kori
Chrysler Social Care Specialist
 

·
Registered
Joined
·
39 Posts
Discussion Starter #14
Yes that's what ours does, after setting in the garage it takes at-least 8-10 miles of driving before it starts updating which is generally about when we're back in the garage so we rarely know the true ambient temperature while in the Van.

Warning, if you take it to a Dealer they will want to take the entire front bumper cover off to access the little temperature sensor, which will probably result in nothing corrected & your time wasted.

If the actual Sensor had an issue there would be an Error Code, which there isn't.

I just had an Oil change & asked the Dealer about TSB is #08-058-17, they said our Pacifica was up-to-date with no updates or TSB's out-standing.

Apparently Phoenix is just Too Hot for the thing.
 

·
Registered
Joined
·
1 Posts
I have the exact same issue with my 2017 Pacifica as aridenour99 where it takes a bit for the outside temp reading to reflect the correct temperature.
 

·
Registered
Joined
·
2,250 Posts
I have the exact same issue with my 2017 Pacifica as aridenour99 where it takes a bit for the outside temp reading to reflect the correct temperature.
Hi stl,

Please don't hesitate to reach out to us for additional assistance if you decide to visit your Chrysler dealership for further diagnosis.

Kori
Chrysler Social Care Specialist
 

·
Registered
Joined
·
1 Posts
Has anyone found a solution to this problem? I'm having the same exact problem in my Pacifica Touring L-plus purchased 5/17 and it is driving me crazy! Especially when the temp is stuck in the 30's when it's really in the 60's outside and the heated seats and steering wheel come on automatically. It's a nice feature that I'd really like to use but it is pretty much useless until this issue is resolved. :(
 

·
Registered
Joined
·
2,250 Posts
Has anyone found a solution to this problem? I'm having the same exact problem in my Pacifica Touring L-plus purchased 5/17 and it is driving me crazy! Especially when the temp is stuck in the 30's when it's really in the 60's outside and the heated seats and steering wheel come on automatically. It's a nice feature that I'd really like to use but it is pretty much useless until this issue is resolved. :(
Hi CindyCox,

A TSB was released in July to correct an issue with the incorrect display of the ambient temperature. This may apply to your vehicle, and your dealership would be able to perform it for you:

"08-058-17 REV. A

SUBJECT:
Flash: BCM Diagnostic and System Improvements
OVERVIEW:
This bulletin involves updating the Body Control Module (BCM) software.
SYMPTOM/CONDITION:
A customer may describe a higher ambient temperature (up to +12° C (10° F)) being displayed in the cluster and radio than the actual ambient temperature outside the vehicle. This condition can be noticed during normal driving conditions, stop and go driving conditions (the most apparent) and also after an engine cold soak."

Kori
Chrysler Social Care Specialist
 

·
Registered
Joined
·
39 Posts
Discussion Starter #19
Would the Recent Recall Anti-Stall firmware update have the Temperature TSB ? If it did then it didn't Fix our Temperature Update Issue.
 

·
Registered
Joined
·
1,772 Posts
Would the Recent Recall Anti-Stall firmware update have the Temperature TSB ? If it did then it didn't Fix our Temperature Update Issue.
No. I tried to have the Temperature TSB applied, and when that didn't help, the ambient temperature sensor was replaced. It seems like it may still be slow to show the accurate temperature outside, but I've decided not to worry about it for awhile. I suspect there will need to be a software update someday since having a new temperature sensor didn't solve the problem. The ParkSense back up feature hasn't been working consistently when backing up (in known places where it used to chime), so when I take the van in for that, I will see how the outside temperature display is doing.

(They didn't have to remove the bumper to replace the ambient temperature sensor.)
 
1 - 20 of 35 Posts
Top