[dssse1364]

I was driving the other day and I got a warning message on the display that said (roughly) "PLACE HANDS ON STEERING WHEEL WHILE DRIVING". I do not remember the exact wording. I had both hands on the steering wheel at the time. I have the limited model.
Has anyone else received that message?
Dan

 

[Pappa60]

It should only warn you when you have lane assist on, going over 37MPH and have removed your hands from the steering wheel for more than about 15 seconds. i.e. It is not a self driving vehicle so you need to have your hands on the wheel and it is reminding you to drive it.

Sounds like you'd better get into see service if it happens again.

 

[daniel9478]

I was driving the other day and I got a warning message on the display that said (roughly) "PLACE HANDS ON STEERING WHEEL WHILE DRIVING". I do not remember the exact wording. I had both hands on the steering wheel at the time. I have the limited model.
Has anyone else received that message?
Dan

I haven't received the message, but is there any chance that when this occurred you were on a long straight segment of road which required basically no adjustment to the vehicle direction? I know that at least some of these systems rely on detecting the torque of you steering against where the car would go if you didn't have your hands on the wheel. If you're not making any adjustment at all, I can see this happening.

This isn't to say that nothing is wrong with your car.. there may be. But if this doesn't appear again for quite a while, I personally would probably chalk it up to the above.

 

[ChryslerCares]

I was driving the other day and I got a warning message on the display that said (roughly) "PLACE HANDS ON STEERING WHEEL WHILE DRIVING". I do not remember the exact wording. I had both hands on the steering wheel at the time. I have the limited model.
Has anyone else received that message?
Dan

Hi dssse1364,
Your Owner’s Manual, which can be found here https://www.mopar.com/chrysler/en-us/care/knowledge-center.html may have more information for you regarding this concern. Pages 399-400 may be helpful. If your vehicle is not operating as expected, please consider visiting a certified dealer for diagnosis. I would be happy to assist you in scheduling an appointment. Feel free to reach out.

Anna
ChryslerCares Social Media Specialist

 

[AAMC]

I was driving the other day and I got a warning message on the display that said (roughly) "PLACE HANDS ON STEERING WHEEL WHILE DRIVING". I do not remember the exact wording. I had both hands on the steering wheel at the time. I have the limited model.
Has anyone else received that message?
Dan

I did, but was doing it on purpose to see how the lane assist works. Haven't read the manual, but I'm wondering if the silver ring on the steering wheel detects if your hand is on the wheel (kinda like those heart monitors on exercise machines) OR if it works by detecting inputs from the steering wheel.

 

[generaltso]

I'm wondering if the silver ring on the steering wheel detects if your hand is on the wheel (kinda like those heart monitors on exercise machines) OR if it works by detecting inputs from the steering wheel.

It just detects input...even small ones. The metal ring doesn't have any sensors in it.

 

[katintime]

I've experienced the same problem with my new 2019 Chrysler Pacifica. Took it into the dealer and they could not replicate the problem. It is especially bad on the Golden Gate Bridge going NB. Because this has severe safety implications, I've reported it to the NHTSA. I suggest any other person with this problem also report it to the NHTSA.

 

[CANADAHYBRIDGUY]

Doesn’t lane assist utilize the lane markings as well as steering input . I also think it uses the camera to detect the markings .

 

[Waldo]

I've experienced the same problem with my new 2019 Chrysler Pacifica. Took it into the dealer and they could not replicate the problem. It is especially bad on the Golden Gate Bridge going NB. Because this has severe safety implications, I've reported it to the NHTSA. I suggest any other person with this problem also report it to the NHTSA.

Your first post, and you report to us that you've reported something to NHTSA and encourage to do the same. How dutiful of you.

Does it only happen NB on the GGB? If so, you should be reporting this to the Bridge Authority. They're likely sending spurious signals to your van. I assume it quits by the time you get to Sausalito.

 

[JBL]

I occasionally get these messages on straight stretches. I always have at least one hand on the wheel, but I guess I am just too steady for it. The first couple times it startled me, but, having gotten used to it I don’t see why it would be a safety hazard.

 

[MichaelGill]

It happened to me once. LaneAssist was correcting the direction on a straight road, and I believe if you don't follow the correction on the steering wheel the car thinks your hands are off the wheel. So in my case I thought the system was doing a good job, since of course I should follow the recommendations of the car if I switch on the assist systems.

 

[tturkstra]

I get this warning fairly frequently. No one else who drives the minivan gets it, even my wife who drives it much more than I do.

I believe it's related to measuring steering inputs. Because I'm usually driving other people when I'm driving, I work to drive as smoothly as possible, avoiding rapid steering wheel changes, and "aiming" a long way down the road. When you get the warning, just wiggle the wheel ever so slightly to signal that you are actually driving. When my wife drives, she's often alone, doesn't worry about smooth driving, and never gets the alarm. So I take the alarm as a "Congrats on your smooth driving" award, wiggle the wheel enough to satisfy the system without passengers feeling it, and go on with my day.

(Other peoples' driving often feels less smooth than your own because you anticipate direction changes and braking since you initiate them. You have to work hard to drive so smoothly that passengers feel the ride is smooth.)