Hi dcpacifica,So somehow a DVD got trapped on the outside of the rear console drawer (that faces the 2nd row) and now it won't close. I suspect there is a release somewhere, but couldn't find it. I imagine this is not the first instance of this happening in the Pacificaverse. Help (and thanks).
I saw your PMs but thought I would address this publicly since others are asking about it as well. Unfortunately the console drawer is not removable by the customer. It requires removal of seat side shields and 4 screws that hold the console down. My contact advised me that they will keep an eye on this issue and determine the occurrence and impact to future development. I apologize for any inconvenience this may cause.
Chrysler Social Care Specialist