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Hey! Another Plymouth/AAA Troubleshooting Contest teammember. I did mine in 1988, when they used new Sundances. I still have the jacket and the trophy somewhere. Good times.
Tha’t very cool, Jimal! Congrats!
Cars still had carburetors and distributors in 74 when I competed. Your 88 Sundance would seem pretty high tech to me.

I dated one of the judge’s daughters and still couldn’t win beyond the second level, haha.
I didn’t get a jacket but I still have one of the trophies and two fender guards.
 

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Tha’t very cool, Jimal! Congrats!
Cars still had carburetors and distributors in 74 when I competed. Your 88 Sundance would seem pretty high tech to me.

I dated one of the judge’s daughters and still couldn’t win beyond the second level, haha.
I didn’t get a jacket but I still have one of the trophies and two fender guards.



We made it to the Connecticut state finals in 1988. We were the only "regular" (non-technical) high school to make it to the hands-on portion of the competition. IIRC we ultimately finished fourth. It was neat to hear about it on the morning announcements the next day, but other than that nothing much else happened. It was the only time that I'm aware of that our school even entered a team.


My "inside line" story was that one of the judges was the service manager for a large used car dealer in town who I knew from delivering parts to from the auto parts store I worked at after school. Not sure how much of a difference that made; I think we ultimately punched above our weight considering none of the four on the team made a career out of being a technician.
 

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I was from a regular high school as well. Jimal, I am seriously jealous of that jacket especially where it says state finalist! We won at the city level and we were told that we scored the highest on the written test at state but then one member of our team (yours truly) made a mindbogglingly boneheaded mistake on the timed repair part that got us disqualified. I used to have dreams about that screw-up. We got all the big things repaired and the engine started right up...but, sometimes, it’s the easiest things that get you when in a hurry. It was a lot of fun. Your team finishing fourth at the state level is impressive to me...you obviously had a very serious team and you beat out a lot of teams to get so far. I am glad my high school offered an automotive class, wood shop and metal shop. It took me about two months but I completely rebuilt my own car engine at school. During college I had a job at Sun Electric Corporation repairing those huge engine analyzers that were very common in dealerships and upper-end shops of the day.
 

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This worked for me. Thanks for the post and the photos. It really helped, and also knowing I was not the first one to get a DVD case caught behind the drawer.

I took off the front and both sides of the drawer. used a flashlight on one side and a grab stick on the other side to lift up the DVD case high enough where I could get it out the same way it fell behind. Not an easy task, but doable.
 

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Hi dcpacifica,

I saw your PMs but thought I would address this publicly since others are asking about it as well. Unfortunately the console drawer is not removable by the customer. It requires removal of seat side shields and 4 screws that hold the console down. My contact advised me that they will keep an eye on this issue and determine the occurrence and impact to future development. I apologize for any inconvenience this may cause.

Andrea
Chrysler Social Care Specialist
I am having the same problem with my 2019 Pacifica!
 

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So I had the same issue happen last week with a DVD falling behind the drawer. And I really ran into an issue when I went to the store yesterday to buy some 8 foot long pieces of wood and couldn't fold the seats down because the drawer wouldn't retract fully to allow the storage covers to fully open.

I tried the suction method. Wouldn't work. I tried to figure out how to unbolt it to shake it out - I couldn't find the rear bolts. So I ended up taking off the plastic around the drawer out which gave me some more room on the sides to get a long screwdriver back there to fish it out and eventually grab it with a needle nose pliars and my fingers. Here are some pictures of it without the the plastic on - excuse the rotations. They are rotated correctly on my phone and laptop, but get rotated differently after I uploaded them.

This is a major design gap with Chrysler. Can't imagine how they let this one slide.
Steve K, you are the best! I managed to find 2 missing NetFlix dvds in there too.
Maggie
 

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We have a 2017 pacifica limited and a DVD case fell behind the drawer of the super console so it no longer closes. What is the best way to get the case out?

Thanks!
We've had a case stuck for over a year now and I decided to tackle it again. Couldn't find long science tweezers ..we have some somewhere. The case was lodged in there due to my frustration of slamming the drawer as far shut as I could ?.. tried using metal bbq skewers to stab it to dislodge.. they have a looked hook on the end that you hold. I worked on it for 30 minutes. My husband had the genius idea to open the loop a bit to use it as a hook and yanked it out the side by the draw..tiny little area but it's out! And I can shut the drawer calmly again!

Big design fail on Chrysler's part... the person responsible for the design clearly doesn't have kids or DVDs ? no more cases in the car, that's for sure!
43325
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Ha - I can't believe the commonality of this problem. We took it to the dealer on the 1st DVD that was stuck behind there. 2 days later another DVD went back there. Thanks for all the suggestions.
 
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