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Is your VIN part of 03A

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Discussion Starter · #1 · (Edited)
Run your VIN to see if you are part of the recall.

Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA

Jan 17,2023
Manufacturer Recall Number03A
NHTSA Recall Number23V-010
Recall StatusRecall Incomplete, remedy not yet available
SummaryAn internal transmission wiring connector short could result in an unexpected engine shutdown under certain conditions.

Safety RiskAn unexpected engine shut down resulting in a loss of motive power can cause a vehicle crash without prior warning.

RemedyFCA US will conduct a voluntary safety recall on all affected vehicles to update the Power Inverter Module ("PIM") software and, if necessary, update the instrument panel cluster ("IPC") software.

"Manufacturer's Notes"For more information, visit recalls.mopar.com or call 1-800-853-1403. Please have your VIN ready when calling.

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles
(PHEVs). An internal transmission wiring connector may short circuit, resulting in an
unexpected engine shutdown.

Number of potentially involved : 67,118

Estimated percentage with defect : 100 %

Vehicle Information :
Vehicle 1 : 2017-2023 Chrysler Pacifica
Vehicle Type :
Body Style : VAN
Power Train : NR
Descriptive Information : Some 2017-2023 MY Chrysler Pacifica Plug-In Hybrid Electric Vehicles ("PHEVs")
may experience a loss of motive power.
The suspect period began on August 12, 2016, when production of the Chrysler
Pacifica began, and ended on January 9, 2023, when FCA US LLC ("FCA US") began
containing suspect vehicles under plant control. The suspect period was determined
using field data and engineering change records.
Similar vehicles not included in this recall are not PHEVs or were built after the
suspect period.
Production Dates : AUG 12, 2016 - JAN 09, 2023

Description of Defect :
Description of the Defect : An internal transmission wiring connector short could result in an unexpected
engine shutdown under certain conditions.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : An unexpected engine shut down resulting in a loss of motive power can
cause a vehicle crash without prior warning.
Description of the Cause : NR

Involved Components :
Component Name 1 : Harness Assembly
Component Description : Low Voltage Wiring
Component Part Number : 05062444AI / 05062444AH / 05062444AG / 05062444AF / 05062444AE
Component Name 2 : Harness Assembly
Component Description : Low Voltage Wiring
Component Part Number : 05062444AD / 05062444AC / 05062444AB / 05062444AA

Supplier Identification :
Component Manufacturer
Name : General Cable Industries Inc.
Address : Industrial de las Maquiladoras 11
Nueva Nogales Foreign States 84094
Country : Mexico

Description of Remedy :

Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to
update the Power Inverter Module ("PIM") software and, if necessary,
update the instrument panel cluster ("IPC") software.

FCA US has a longstanding policy and practice of reimbursing owners who
have incurred the cost of repairing a problem that subsequently becomes
the subject of a field action. To ensure consistency, FCA US, as part of the
owner letter, will request that customers send the original receipt and/or
other adequate proof of payment to the company for confirmation of the
expense.

How Remedy Component Differs from Recalled Component : Remedy is a PIM and IPC software update for 2017-2018 model year
vehicles and a PIM software update for 2019-2023 model year vehicles
providing messaging to the customer and sufficient drive time to exit
traffic.

Identify How/When Recall Condition was Corrected in Production : NR
 

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Note that they are NOT planning to fix the actual problem. Here's a paragraph labeled: "How Remedy Component Differs from Recalled Component"
Remedy is a PIM and IPC software update for 2017-2018 model year
vehicles and a PIM software update for 2019-2023 model year vehicles
providing messaging to the customer and sufficient drive time to exit
traffic
.
 

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Discussion Starter · #4 · (Edited)
Note that they are NOT planning to fix the actual problem.
?????

An earlier recall that resulted in a diode burning out shorting in the PIM disabling the vehicle was resolved by a software update and the issue has never returned. Why should the actual part need to be replaced when software parameters would be the root cause of the failure? You could endlessly replace that part to have it fail repeatedly until the root cause is addressed. In this case, it appears to be a software over-voltage (again with the PIM) causing something to burn and short over time.

If the issue is directly related to a harness assembly defect (not software) and not fixed via transaxle replacement, I see this as a coming major class action even if failures occur outside the warranty as this has been made known as a possible physical defect which means the vehicle would not be reliable at any point driving.
 

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Why should the actual part need to be replaced when software parameters would be the root cause of the failure?
?????

Note that their "solution" will be:
providing messaging to the customer and sufficient drive time to exit
traffic
.
As I read this, the problem will still occur...it's just that you'll have minute or two to get out of traffic before they shut everything down.

Doesn't sound much like a fix to me.
 

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Looks like our 2021 PacHy Limited is among the affected. Sounds like a "workaround", not a fix of the original defect, but still worthwhile if it reduces the likelihood of an abrupt loss of motive power. You'd still be stranded, but at least you had time to pull over. Few drivers would react appropriately promptly to the new message, so an education campaign for is needed, as in, "when you see this message, don't ignore it, pull over -- you have NNN seconds before the engine will quit." Overall, a lame and disappointing response. They should be pre-emptively replacing or repairing these transmissions at the owner's convenience.
 

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The suspect period began on August 12, 2016, when production of the Chrysler Pacifica began, and ended on January 9, 2023, when FCA US LLC ("FCA US") began containing suspect vehicles under plant control. The suspect period was determined using field data and engineering change records.
Similar vehicles not included in this recall are not PHEVs or were built after the suspect period.
They claim this issue doesn't exist for brand new cars, so I'd assume if you hit it, and have your transmission replaced, it'll actually solve the issue moving forward. Still shitty, but better than what was happening before.
 

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2021 Pacifica Hybrid Touring-L Plus
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By the look of the number of vehicles recalled, it really looks like its every PacHy built from the beginning of production up to January 9, 2023.

I wonder if General Cable Industries Inc is on the hook for any of this?
 

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2021 PacHy Pinnacle Maximum Steel
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204 Posts
So the software update is just to give you enough time to pull over. Question is if you encounter this issue outside of warranty, will the replacement of the burned component be covered, Or if another recall will come out later to fix the issue and avoid the connector to be burned.
 

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So the software update is just to give you enough time to pull over. Question is if you encounter this issue outside of warranty, will the replacement of the burned component be covered, Or if another recall will come out later to fix the issue and avoid the connector to be burned.
Sounds like it's internal to the transaxle, so I would think an extended warranty on it might be the best you could hope for.
 

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2022 Pacifica Ltd Hybrid
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23 Posts
It makes sense to first put out the software update first. Hopefully the fix is not far out.
What happens to the ones that were sold in Canada during this time frame? Just for kicks I went on the USA Chrysler notification of the recall and found that my serial number is one of those in the recall. Nothing from Chrysler Canada as yet. Confused and what to make of this for those north of the border. I thought that the 2022 crop would be free of problems like. If I would have been aware of this I would have hung on to my 2018 ice model.
 

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2021 Pacifica Hybrid Touring-L Plus
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What happens to the ones that were sold in Canada during this time frame? Just for kicks I went on the USA Chrysler notification of the recall and found that my serial number is one of those in the recall. Nothing from Chrysler Canada as yet. Confused and what to make of this for those north of the border. I thought that the 2022 crop would be free of problems like. If I would have been aware of this I would have hung on to my 2018 ice model.
I logged into my Canadian MOPAR account and it shows the recall for my 2021 PacHy already. You will be hearing more soon.

This recall is being done voluntarily by FCA, it’s not being ordered by regulators. Search your VIN on the Canadian Chrysker site.
 

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Model Year:
2022
Gas / Hybrid:
Hybrid
Trim:
Touring L
They claim this issue doesn't exist for brand new cars, so I'd assume if you hit it, and have your transmission replaced, it'll actually solve the issue moving forward. Still shitty, but better than what was happening before.
Brand new ‘22 pacifica hybrid. Bought it 4 months ago. 5k miles. It’s been at the dealership for 2 weeks because of this problem. Now it needs a brand new transmission. But didn’t my car have a brand new transmission when it was built 4 months ago? Now I’m hoping for a buyback.
 

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Model Year:
2018
Gas / Hybrid:
Hybrid
Trim:
Limited
Seems like this happens more on the post-2020's. I couldn't find any 2017-2019's in the threads talking about this problem. Any circa 2020's owners experience this fault?
 
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