We picked up our Pacifica Hybrid Limited on Friday (1/3/2020) night; the next morning when we pressed the Start button, I heard the engine sound, then check engine light and red turtle sign were shown on dashboard. Turned off the van immediately and waited about 10 minutes to start the van again, the check engine light and red turtle sign were still on, and I noticed that the electric range is not shown while the battery was at 98%.
Contacted the sales person about the error, he asked me to drive the van, if possible, to dealer which is about 2 miles away.
After 30 minutes I turned it on, the check engine light was there, but it started up quietly (no engine sound), and the electric range was shown again. The van seemed function normally, then I drove it to the dealer without thinking much.
Waited at the dealer for more than 4 hrs, but they could not find out what exact reason caused the issue, just saying one of the cylinder misfired, I asked if the van should operate in electric only when battery is charged and driving in low speed. They said I need to come back on Monday (1/6/2020) to have full test.
During the weekend, we drove the car briefly, about 10 miles, everything seemed working fine, so we decided to not go to dealer if nothing happens again.
However, this afternoon (1/6//2020) after we went to grocery shopping in Costco, the red turtle sign came up again and I heard the engine sound when the van started up.
I borrowed a ODBII scanner and checked the error code, that is P0B55, I googled it mean "Hybrid/Electric Vehicle Battery 6 Circuit Performance".
Contacted the sales person again about it, he said I need to drop off the van tomorrow for full test.
Am I getting a Lemon? Is there anyone who experienced the similar issue?
Contacted the sales person about the error, he asked me to drive the van, if possible, to dealer which is about 2 miles away.
After 30 minutes I turned it on, the check engine light was there, but it started up quietly (no engine sound), and the electric range was shown again. The van seemed function normally, then I drove it to the dealer without thinking much.
Waited at the dealer for more than 4 hrs, but they could not find out what exact reason caused the issue, just saying one of the cylinder misfired, I asked if the van should operate in electric only when battery is charged and driving in low speed. They said I need to come back on Monday (1/6/2020) to have full test.
During the weekend, we drove the car briefly, about 10 miles, everything seemed working fine, so we decided to not go to dealer if nothing happens again.
However, this afternoon (1/6//2020) after we went to grocery shopping in Costco, the red turtle sign came up again and I heard the engine sound when the van started up.
I borrowed a ODBII scanner and checked the error code, that is P0B55, I googled it mean "Hybrid/Electric Vehicle Battery 6 Circuit Performance".
Contacted the sales person again about it, he said I need to drop off the van tomorrow for full test.
Am I getting a Lemon? Is there anyone who experienced the similar issue?