Recently most of the steering wheel controls on our 2017 Pacifica Touring L stopped working. The instrument cluster controls and the radio controls on the steering wheel aren't functioning. The instrument cluster info display is stuck on a trip computer page and none of the buttons work to switch the display. Also the steering lines on the backup camera are not showing up. The backup up camera otherwise works. The backup chime is also working. The cruise control functions are all working. I don't think it is the UConnect software because my phone connection is fine. I have seen responses on other posts such as:
Does anybody have a suggestion? I would at least like to narrow down the problem before bringing it to a dealer.
- wiring harness - but how do I inspect the wiring harness?
- clock spring - how do I access and inspect the clock spring?
- Steering Wheel Control module - where is that located?