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My car did this while accelerating. My entire car went black and shut off for a couple of seconds. I immediately made an appointment for the recall because it is a battery issue. Now the dealer is giving me a 700 plus bill claiming the recall has nothing to do with the fact that both my batteries needs to be replaced. This was my first Chrysler and my last. This is my third major issue with this van. I could not see myself recommending this van to anyone the way it has been.
 

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Bill?

My car did this while accelerating. My entire car went black and shut off for a couple of seconds. I immediately made an appointment for the recall because it is a battery issue. Now the dealer is giving me a 700 plus bill claiming the recall has nothing to do with the fact that both my batteries needs to be replaced. This was my first Chrysler and my last. This is my third major issue with this van. I could not see myself recommending this van to anyone the way it has been.
I'm confused...what is the bill for?
 

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My car did this while accelerating. My entire car went black and shut off for a couple of seconds. I immediately made an appointment for the recall because it is a battery issue. Now the dealer is giving me a 700 plus bill claiming the recall has nothing to do with the fact that both my batteries needs to be replaced. This was my first Chrysler and my last. This is my third major issue with this van. I could not see myself recommending this van to anyone the way it has been.
Hi mdlax1229,
We're very sorry to hear that you experienced this. We'd be happy to look into this further if you'd like any additional assistance. Please send us a private message.
Lydia
Chrysler Social Care Specialist
 
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