I have the exact same issue described in this thread with a 2021 Pacifica Touring L Plus (Canada). It started around 28K miles and I have taken it to the dealership three times and also told them how so many people on the forums have this problem and many of them found it to be the struts. But the dealership won't do anything unless they personally hear the noise themselves. By the time I get to the dealership each time, the noise has stopped and they refuse to check the struts. It is very frustrating that the dealership is avoiding their responsibility to fix a known issue that people have been writing about for a decade online.
Here's a video of the sounds my car makes. I have shown the video to the dealership but they say that it means nothing and they can't do anything until they hear it themselves:
Here's a video of the sounds my car makes. I have shown the video to the dealership but they say that it means nothing and they can't do anything until they hear it themselves:
