My van started having this issue at 1000 miles… Now at 25k and it’s in the shop right now in their final repair attempt. Thanks TX lemon law!Had to replace struts and bushings. So EXPEnsive for a “wear” item. I don’t want to drag my dealer about the cost, but let’s say it is 10% of purchase value of my vehicle.
Our city is under construction and a pothole nightmare. but this is absolutely a product failure. 2020 w/ 58000 miles.
Passenger side had a hard clunk sounds like a wheel was gonna fall off at low speed bumps. Drove fine, cornered fine, stopped fine. But there was a clunk suspension sound from passenger side instead of proper recoil on bumps— that sound was not tolerable and came out of nowhere.
Once replaced, car handles better than ever, very smooth. steering wheel seems to turn with less resistane, it sits about an inch higher I think at first. I call bullshit on quality of strut assembly.