[8BitChrysler]

Has your UConnect Theater needed a dealer trip?

We're on the cusp of replacing a Forester with either a Pathfinder Platinum or Pacifica Limited. We're at an impasse of whether to spring for the Theatre and 10" screens (...and sound) package given the horror stories of the UConnect being a pain -- requiring multiple dealer trips to semi-rectify.

I've looked around and haven't seen a poll so starting this one to get a gauge of this is a mountain or a molehill of an issue. Don't mind spending for the package but if it's going to have issues with undefined resolution date, better off springing for two iPad Air's...

Thanks!

 

[generaltso]

Not sure if you're looking for reports on any Uconnect issues or just issues with Uconnect Theater. Regardless, I voted yes since my Pacifica is at the dealer right now because there's static any time it plays an optical disc.

 

[8BitChrysler]

Not sure if you're looking for reports on any Uconnect issues or just issues with Uconnect Theater. Regardless, I voted yes since my Pacifica is at the dealer right now because there's static any time it plays an optical disc.

Thanks for the reply, and that's a good point! UConnect is there whether you like it or not, but I am really looking for UConnect Theatre. Let me revise.

 

[generaltso]

I am really looking for UConnect Theatre. Let me revise.

I revised the thread title for you as well.

 

[8BitChrysler]

I revised the thread title for you as well.

More eloquent is it, now?

 

[generaltso]

More eloquent is it, now?

Not really, but at least it's more specific

 

[davidbowman]

When working it's great, but mine does crash from time to time. They are actively working on a fix, but my guess is they will end up replacing the entire head unit, but I'm okay with that. Have you considered going with a Touring-L Plus, where it comes standard? You would be out the door for several thousand $ less with comparable options.

 

[8BitChrysler]

Oh my gosh. It's like the elections. At first I was ok with a 5:1 no issues... but we've reached parity, on an admittedly small sample set.

 

[8BitChrysler]

When working it's great, but mine does crash from time to time. They are actively working on a fix, but my guess is they will end up replacing the entire head unit, but I'm okay with that. Have you considered going with a Touring-L Plus, where it comes standard? You would be out the door for several thousand $ less with comparable options.

Hmmmm have we missed something? The UConnect "Theatre" is an option package on all higher trims?

 

[Nails1]

I was one of the yes votes. One of the screens failed. Replaced under warranty.

 

[generaltso]

Hmmmm have we missed something? The UConnect "Theatre" is an option package on all higher trims?

Correct. Uconnect Theater is standard on the Touring L Plus, but it's an option on the Limited. It's kinda weird that they did it that way.

 

[8BitChrysler]

Correct. Uconnect Theater is standard on the Touring L Plus, but it's an option on the Limited. It's kinda weird that they did it that way.

I must be missing something. The Touring-L+ in Canada doesn't have the 10" touch screens. It DOES list two items:

Premium instrument panel with 7"...in-cluster display center
Uconnect 8.4 multimedia center, nav-ready

I have a feeling the options are different in the US.

EDIT: Looks like it. The UConnect Theatre Group is $2,495 CAD for the L+ here.

 

[generaltso]

I have a feeling the options are different in the US.

Ah, yes. Sorry, I'm not as familiar with the configurations in Canada. They do appear to be different from the US offerings.

 

[BrettP]

I was one of the no votes but, honestly, we haven't used it all that much yet. Some long trips coming up soon so I'm hoping I don't have to change my vote. There's obviously a weakness in the design related to crashing and I do have an early July build. Fingers crossed.