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Discussion Starter #1 (Edited)
I've been in a struggle to get a USB drive to play my music collection in my 2018 Pacifica. I could not get a 64GB drive to be seen, but a 32GB worked fine. It hit me that it was a formatting problem. Windows will default format anything larger than a 32GB as exFAT - which is NOT recognized by the Uconnect audio system.

Under windows, you need to use a 3rd party tool to accomplish a FAT32 format on a large (>32GB) USB drive. I used the GUI version of "fat32format", available at: Ridgecrop Consultants Ltd and it works great. Very simple, no problems.

Once you format your drive as FAT32, and move all your music folders over, all is fine! I used a 64GB microSDHC card with a very compact USB adapter that does not stick out more than about 1/4", so no risk of hitting it and breaking it off. (available on Amazon)

I could not find this format requirement documented anywhere in FCA manuals :frown2:
 

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You can use NTFS format as well, which should do 64GB. I have to check but I think I have a 64GB in my 2017.


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Discussion Starter #4
USB drive format requirements - needs FAT32 or NTFS

You can use NTFS format as well, which should do 64GB. I have to check but I think I have a 64GB in my 2017.
vossman77 is correct - I just verified that NTFS works fine also, successfully used a 128GB drive with no problem. So just not ExFAT as a format.
 

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I'm using FAT32 in a 128Gb. NTFS is a better format. l may try that.
 

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I just bought a 2018 Grand Caravan and am having problems with a USB thumb drive. When I try a 64 GB, it doesn't work at all. When I use a 32 GB:
>FAT 32 It works, but only show the song title, not group album, etc.
>NTFS Doesn't work as all
>XFAT Doesn't work at all
>There doen't seem to be anything in the manual about this.
>I've read on other sites that you have to give the radio a few minutes to "read" the USB thumb drive.
>This is very different from what is already written on this site. So, what am I doing wrong? Please let me know.
 

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I just bought a 2018 Grand Caravan and am having problems with a USB thumb drive.
...
This is very different from what is already written on this site. So, what am I doing wrong? Please let me know.
There may be major differences between the systems in the Grand Caravan and the Pacifica, so I wouldn't expect the instructions for one to apply to the other. If there's a Grand Caravan forum I would suggest asking there.
 

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2018 Chrysler Pacifica Touring L (built 9/2017)
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I just bought a 2018 Grand Caravan and am having problems with a USB thumb drive. When I try a 64 GB, it doesn't work at all. When I use a 32 GB:
>FAT 32 It works, but only show the song title, not group album, etc.
>NTFS Doesn't work as all
>XFAT Doesn't work at all
>There doen't seem to be anything in the manual about this.
>I've read on other sites that you have to give the radio a few minutes to "read" the USB thumb drive.
>This is very different from what is already written on this site. So, what am I doing wrong? Please let me know.
It appears the radio in the GC only reads FAT 32 drives. However, the song's metadata (artist, song title, album, etc.) not displaying has nothing to do with the format of the drive.

What type of files (MP3, WAV, WMA, etc.) are you trying to play? Metadata is retrieved from ID3 tags that are saved within MP3 files. WAV files don't have any metadata so nothing will be displayed but the filename itself. If you are playing MP3s, the ID3 tags are probably missing/blank or it's possible that the version of ID3 tags in the files is a different version than what the GC's radio is looking for.
 

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I've been in a struggle to get a USB drive to play my music collection in my 2018 Pacifica. I could not get a 64GB drive to be seen, but a 32GB worked fine. It hit me that it was a formatting problem. Windows will default format anything larger than a 32GB as exFAT - which is NOT recognized by the Uconnect audio system.

Under windows, you need to use a 3rd party tool to accomplish a FAT32 format on a large (>32GB) USB drive. I used the GUI version of "fat32format", available at: Ridgecrop Consultants Ltd and it works great. Very simple, no problems.

Once you format your drive as FAT32, and move all your music folders over, all is fine! I used a 64GB microSDHC card with a very compact USB adapter that does not stick out more than about 1/4", so no risk of hitting it and breaking it off. (available on Amazon)

I could not find this format requirement documented anywhere in FCA manuals :frown2:
So thank you for tips. I used the 3rd party software to reformat a 500GB USB external hard drive as FAT32 (came with exFAT format), but my 2019 Pacifica's UConnect media player still did not recognize the big external HD (gave USB error). My 8GB flash drive in FAT32 format works just fine. My guess is that beside a FAT32 format, there is a limit to the overall size of storage capacity of a USB drive which will work with car's media unit. As in your case, I should get a 64GB or 128GB flash drive and then reformat it as FAT32 before copying over maximum possible music files.
 
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