2017+ Chrysler Pacifica Minivan Forums banner

21 - 26 of 26 Posts

·
Registered
Joined
·
293 Posts

·
Registered
Joined
·
31 Posts
Discussion Starter #22
Van is back at the dealer. They currently have no diagnosis. I was reading online of another owner who had similar issues and Chrysler bought the van back. Patiently waiting.
 

·
Registered
Joined
·
31 Posts
Discussion Starter #23
Update from Chrysler!

I wanted to privde you with an update. Called the dealership and spoke with Service Advisor. He says they finally got the issue to duplicate for them. They are currently waiting on Techs with in the factory resources. FCA Corparate Service Engineers will be working with your dealership technicians to make sure the concern you brought it in for is addressed, and to ensure proper resolution.
 

·
Registered
Joined
·
31 Posts
Discussion Starter #24
Hopefully this will be my final update. The dealership called today, they said they finally got the issue to duplicate for them. The service advisor even took it home and for 5 days, the issue was so intermittent, that it made it difficult to diagnose. They finally came to the conclusion that the Transmission Range Sensor had to be replaced.

On the note of the front end damage to the bumper, they have agreed to fix that damage as well. I'm glad everything has been addressed, we haven't pick the van up yet so, probably later this week.

Thanks everyone for the help along the way.
 

·
Registered
Joined
·
2,176 Posts
Hopefully this will be my final update. The dealership called today, they said they finally got the issue to duplicate for them. The service advisor even took it home and for 5 days, the issue was so intermittent, that it made it difficult to diagnose. They finally came to the conclusion that the Transmission Range Sensor had to be replaced.

On the note of the front end damage to the bumper, they have agreed to fix that damage as well. I'm glad everything has been addressed, we haven't pick the van up yet so, probably later this week.

Thanks everyone for the help along the way.
Very happy to hear your dealer was finally able to diagnose your concern, Cdcruizer05! If you are in need of any additional assistance once you have your van back, please do not hesitate to send us a PM. Our team is always happy to help.

Mark
Chrysler Social Care Specialist
 

·
Registered
Joined
·
31 Posts
Discussion Starter #26
This is too comical! Van is back in the shop for the fourth time for the same problem.

Well folks I think this one is a lemon. I’ll try and upload a video of what the problem has been.
 
21 - 26 of 26 Posts
Top