[PacDave]

I brought my PacHy in 10/6. Because I had access to the Resource Guide from this forum, I emailed my repair rep the page detailing the Dealer to dos. While I have a rental, I did ask about loaners, they had none. Picked up the car on the 11th, all check points passed, battery replacement not needed. I did get the car back with a full tank & 3/4 charged and a coupon for a free wash locally. The Essential Care package from Chrysler comes 7 to 10 days post recall completion. I fully charged the car and haven’t used it until I returned to the Dealer today. Two days after fully charging, I retrieved an item thru the front passenger door. There was a rather low sound seeming to come from forward of the right side of the dash. Having never heard the sound before, I scheduled the return to the Dealer. If anybody recognizes the sound, please let me know. It’s not as loud as you hear, I amplified it. I could not attach the file, here’s the Dropbox link(thx if you check it out!):

PacHy sound rt fwd dash 2.m4a

Sounds like it could be the heater blend door actuator. Several threads having to do with that here. It’s a common problem with an apparently badly designed part.

 

[PacDave]

I scheduled mine for next Monday and the service rep said it will take no more than 3 hours so I shouldn't need a loaner. Does anyone know whether the recall will be closed if they only do part of the work, like testing the battery for codes and doing the software update?

I think you need to run from this dealer. They obviously don’t know what they’re talking about and haven’t read the documentation. I suppose the dealer can say whatever they want when it comes to performing the recall and whether it was done properly.