[TheodoreL]

I didn’t realize a separate topic was started specifically for our recall experiences. I posted mine over on the thread with the battery replacement poll: Z11 RECALL REPAIR THREAD & BATTERY REPLACEMENT POLL

As you can read, mine seems to be par for the course, except I got an apology when I called them out for not completing the procedure and a guarantee they’ll do it correctly if I bring it back in.

 

[TheodoreL]

I brought my PacHy in 10/6. Because I had access to the Resource Guide from this forum, I emailed my repair rep the page detailing the Dealer to dos. While I have a rental, I did ask about loaners, they had none. Picked up the car on the 11th, all check points passed, battery replacement not needed. I did get the car back with a full tank & 3/4 charged and a coupon for a free wash locally. The Essential Care package from Chrysler comes 7 to 10 days post recall completion. I fully charged the car and haven’t used it until I returned to the Dealer today. Two days after fully charging, I retrieved an item thru the front passenger door. There was a rather low sound seeming to come from forward of the right side of the dash. Having never heard the sound before, I scheduled the return to the Dealer. If anybody recognizes the sound, please let me know. It’s not as loud as you hear, I amplified it. I could not attach the file, here’s the Dropbox link(thx if you check it out!):

PacHy sound rt fwd dash 2.m4a