I didn’t realize a separate topic was started specifically for our recall experiences. I posted mine over on the thread with the battery replacement poll: Z11 RECALL REPAIR THREAD & BATTERY REPLACEMENT POLL
As you can read, mine seems to be par for the course, except I got an apology when I called them out for not completing the procedure and a guarantee they’ll do it correctly if I bring it back in.
As you can read, mine seems to be par for the course, except I got an apology when I called them out for not completing the procedure and a guarantee they’ll do it correctly if I bring it back in.