Since 2017, the air inlet recirculation actuator have been defective in the Chrysler Pacifica. This issue potentially affects over 890,000 vehicles sold globally. The correct fix would be a minor redesign of replacement actuators. Chrysler hasn't addressed this issue and many owners have resorted to buying new OEM or aftermarket parts which either fail again or require electronic modification of the part.

The issue stems from a design flaw in the HVAC recirculation door actuator (OEM part 68164960AA), causing it to cycle excessively post-shutdown, leading to noise, potential burnout, and stuck flaps. FCA acknowledged this via Technical Service Bulletin (TSB) 08-193-25 (issued June 2025), which describes the "clicking sound after ignition off" and prescribes a software update to the HVAC module for 2022 Pacifica/Voyager models with specific A/C configurations.

Hypothetically if all of the 890,000 Chrysler Pacifica sold since 2017 have this issue and an owner spends $35 for an OEM replacement, FCA is generating $31,150,000 in gross revenue every few years just on this issue alone. FCA could allocate a portion of those proceeds to fix this issue and act in good faith towards its customer base... but it's been 8 years and they haven't addressed it.

If you would be interested in joining this issue, reply yes here.

While an occasional nuisance, the OEM part 68164960AA only costs 26.08 currently, and I can change it out in 15 minutes or less. A CAL is not worth my time for something so petty and not a safety issue.

Sorry, not interested.

 

You wouldn't put any time into the issue. If the issue affected you, you just have to say yes to joining the action. Law firms do the work.

 

Also, did you see the above TSB which solves the issue with just a software update? It seems that the physical part doesn't even have to be replaced.

 

Yes, has already been posted here. I did not pay much attention to it because it only covers one or two MYs. I can't remember what MY/S is because it does not apply to my 2021 or previous 2018.

 

I’m not a fan of class action lawsuits where I get a free bowl of soup and the scum bag lawyers get $99M.

 

Yes - but mine also seems to have a seizure often. Recall issued for hybrids but not gas only. Not sure how to proceed tonget corrected.(based on recall, it is updating the three main computers including transmission which is main problem)

 

The doorman I put in has been great for me though knowing my luck now that I said this it will break the next time I get in it. I kind of wonder if the tolerances of it are less so when it gets told to turn off and maybe doesn't fully hit the position it's just "meh it's basically there" and the computer is like "good enough for me" lol

 

Thanks for posting the repair procedure. It looks like if one wanted to undo the fix they could just get a salvage HVAC module that hasn't been updated.

I plan to have this performed on mine next visit and see if it cures my already replaced and failed again (within a month or two) actuator without replacement.

 

Our 2019 Pacifica Limited has had this happen twice so far. I hope that is the last time. I watched that brilliant video posted on how to replace but honestly that type of work scares me. I would probably end up dropping one of the screws and just the physical aspects makes it not enticing. This car part needs to be designed and manufactured to hold up for the life of a car. There is something wrong with this part and should not be happening with such frequency.

 

Our 2019 Pacifica Limited has had this happen twice so far. I hope that is the last time. I watched that brilliant video posted on how to replace but honestly that type of work scares me. I would probably end up dropping one of the screws and just the physical aspects makes it not enticing. This car part needs to be designed and manufactured to hold up for the life of a car. There is something wrong with this part and should not be happening with such frequency.

Our 2019 Pacifica Limited has had this happen twice so far. I hope that is the last time. I watched that brilliant video posted on how to replace but honestly that type of work scares me. I would probably end up dropping one of the screws and just the physical aspects makes it not enticing. This car part needs to be designed and manufactured to hold up for the life of a car. There is something wrong with this part and should not be happening with such frequency.

I've put in 2 so far and it happens with the aftermarket ones also, I believe there is a software fix so might not necessarily be the part itself. If you're a little bit inclined you can do it yourself it's not the end of the world just have confidence you won't drop the screws or stuff a rag underneath so if you do you'll catch them

 

I have had this issue almost for the entire 8 years of owning my 2018 pachy touring L. At least once the dealer did something to fix it. Maybe it was replacing that actuator. Maybe I could get it done again under my extended warranty, but would be a $100 deductible, in which case I might as buy the part and do the repair myself.... Has anyone had experience getting them to do the software update on older models?

 

I just replaced mine that had been clicking for years. I had two sets (that’s right, main and accessory) of batteries fail and I suspected it was a power suck after we turned the car off. Anyone else had this?

 

Many many have had this problem that have replaced them, I've put in 2 so far. I actually caught it early because I know what to listen for a clicking and oscillating from the glove box and was on the lookout so it didn't drain my batteries. It looks like you didn't catch it at all and over time it killed your batteries