[mook]

I have the same issue with my 2017 Pacifica, I appreciate the information in this thread and will use to hopefully resolve my issue as well. As an aside,
It is 4 months post warranty with only 28,000 miles on it, WELL below the 36,000 miles that goes along with that evidently tight 3 year warranty period. This van was purchased as being ideal to have modified to fit a wheel chair in the back for my daughter. My wife and I have only purchased Chevy products over our 30 plus year marriage. I contacted Chrysler customer care to inform them of the issue to see if they could extend the courtesy to cover this through a dealer given the low mileage, i was told they could not by a nice customer service rep. I sent a follow up email to their customer care, really just letting them know their brand loyalty was disappointing and to inform them I had a similar issue with a Chevy post Warranty awhile back that was covered with very little issue. This will be my one and only Chrysler purchase, buyers beware!