[mainesail]

I'll go with the dipstick. The van is due for the battery recall in a couple of weeks and I'll talk to them then.

 

[mainesail]

That leads me to wonder about what happens at a dealership. Do they just automatically put in 5 quarts without checking or do they put the 5 quarts in and then check?

 

[mainesail]

Great. We're about to drive nearly 1100 miles on Monday and Tuesday with an overfilled engine and no way to do anything about it. I'd like to hear Chrysler's explanation of why the dipstick reads low when there are 5 quarts in the engine.

 

[mainesail]

Update. The van is in for the isolator post recall (it passed) and I brought up the issue of how many quarts does it take for an oil change. The service advisor called FCA and the supposedly official word is that the manual is wrong and is being or has already been revised. It in fact does take 6 quarts.
It seems like that's a pretty fundamental screwup on FCA's part and who knows if the word has come down to the dealers.

 

[mainesail]

Was this clarification for the hybrid engine, or all Pacificas?

The person I talked to at the dealer wasn't the one who talked to FCA so he didn't know for sure.

 

[mainesail]

Something just doesn't add up. Either some of us got the wrong dipstick somehow so that 5 quarts reads at the add mark or it really does take 6 quarts to fill it up meaning the owner's manual is wrong.

 

[mainesail]

I just measured 24 7/8", not enough to make a difference. It's been a little over 5,000 miles since the oil change and the level is right at the full mark. The real test will be the next oil change which I will probably do myself so I know exactly what it takes to bring it to the full mark.

 

[mainesail]

I though I'd reopen this to add some information. I had the dealer change the oil last week and notified them ahead of time that there could be an issue with the oil level and dipstick. I got the car back and the ticket said 6 quarts were installed. I just checked the level and it's about 1/3 quart above the full mark so it would appear that nothing has been cleared up. It has to go back anyway because it went in with a functioning charging schedule and came out without one after an assortment of updates.