2017+ Chrysler Pacifica Minivan Forums banner

2018 Pacifica Hybrid: 9.9kWh 0% to 100%, ~20 mile range. Normal?

7.4K views 14 replies 8 participants last post by  PostmasterX  
#1 ·
2 year old Pacifica Hybrid. Juicebox is reporting ~9.9kWh when charging from 0% to 100% lately, with ~1h30m charge times.
I'm also only getting ~20 miles in range going from 100% to 0%.

Is this normal? Should I contact the dealer or wait to see if it gets worse? When I look through my Juicebox history for the past year, the max I've seen is 12.3 kWh charge sessions in ~2 hours, but the recent ones are in the sub-10kWh range.
 
#5 ·
That doesn't look right. Look at your data again, did it drop from 12 to less than 10 or 12, 11, 11, 10?

I don't think the PacHy has a degredation warranty like my Leaf.
Data is somewhat hard to parse because I didn't independently keep track of what the battery level was when I plugged it in (until yesterday), so there's a bunch of days when it charged less than 0% to 100%. Charging from 0% to 100% is somewhat rare, as more often than not I'm plugging in the car with partial charge already.

I also didn't get the Juicebox until more than a year after I got my Pacifica, so I don't have charging records for first half of the time I've had the Pacifica.

Yesterday, for sure, it was a 0% to 100% charge session, 1h30m, 9.9kWh.

From what I can tell, it wasn't an immediate drop in capacity. The highest charge added I could find in my history was 12.3 kWh added back in June. Between June and now, the charging sessions from what I would guess are 0% to 100% sessions range from 9 to 12 kWh.
 
#6 · (Edited)
My 2017 is just over 3 years old and has 53K miles so far. My Clipper Creek L2 charger doesn't report how many kWh it's adding per charge, but I typically get 25 miles or more of range. I was getting close to 30 miles doing suburban driving (typically 25-40 mph) until last September... but I moved to a rural location, and now I'm going 70mph as soon as I leave home, which has impacted my range more than the age of my Pacifica.
 
#8 ·
I generally charge only if the battery is less than 50%, and only charge at night or on weekends when electricity is cheapest in my area.

I'm not really reading the car's battery percentage indicator at all. The 9.9 kWh figure is what my charging station is reporting to me as the amount of charge sent to the car to get it from 0% to 100%. The 20 mile figure is the actual distance of the commute, calculated using Google Maps.
 
#13 ·
We routinely get about 20 miles out of a full charge on our 2020 hybrid. It's been that way since day 1 of buying it, regardless of temp. It may fluctuate 2-5 actual miles based on weather, but nowhere near the advertised rate. I saw somewhere that when looking at miles advertised on EV's, you should use a figure of 60% to determine actual yield in miles available to drive.
 
#14 ·
Is that all in one trip or multiple trips?

I've had my 2018 PacHy for 2 1/2 years and I gauge the range by driving it on the highway at 70 mph. I was able to get 30 miles without using climate control every time.

Try charging it full, then go for a straight drive without traffic at 65 mph to 70 mph and see what you get. If you only get <25 miles in the Spring - Fall, there may be something wrong with your battery. Also keep your cold tires at least 36 psi.