Found a paint bubble on our less than 1 year old Pacifica. Our local dealer is waiting on Chrysler to approve the repair. Hoping for a fast turn around to get this fixed before it gets worse.
How many miles do you have?The hood on our 2017 is scheduled to be painted on Tuesday. I took it to the dealership on Friday where they took pictures and submitted to Chrysler. They called me Saturday to tell me that the repair had been approved. Chrysler has approved a rental for two days, although I told them I don’t need a rental van since the family is stuck at home at the moment... I am hoping this fix is permanent.
If you're concerned about miles for warranty, corrosion warranty is by time only, not miles. Mine is 6 years I think with unlimited miles.How many miles do you have?
I had mine painted just about 2 weeks ago had zero issues actually with the pandemic it was super easy and quick to get in because nobody is going out. The dealership is open and the service department. It should be under warranty so you should not be charged a penny for it. If you have to turn it in june 15th I suggest you bring it into your dealer ASAP have them submit the pictures to have it repainted under warranty.We just discovered the same bubbles are on the hood of our Pacifica as well. It is a white 2017. They were not there last week. Glad we found this forum. It is a lease vehicle and we are scheduled to turn it in by June 15, 2020.
With this pandemic we are concerned as to being able to get all the information to the right people and the process it takes. Any suggestions as to how to prevent us being charged for this ? We will take pictures of course. I think the service area is closed for now. Thanks for any help.
What did they cover it under if your warranty is up? and probably since its a lease vehicle they would be more out to fix it since you'll turn it in when the lease is up. Im glad they fixed yours but im just having a hard time being optimistic about our situation.We took ours in this morning And the hood was replaced . Has 40k on it and is a lease .
TOLD them we had read about this on a Pacifica forum .
No problem in replacing hood .
set this up with body shop at dealer .
don’t give up!
Yes, it is 100% corrosion warranty, they obviously do not know what they are doing. Also It goes by time not miles.So my wifes 2017 is doing this badly... its at 52k miles.. I just chatted with Chrysler Cares who setup an appointment for us at the dealer but she said that if this issue falls under the basic warranty I am out of luck... I mentioned the 5yr corrosion warranty and got some kind of run around answer and I told her this is a wide spread problem and even linked this forum, this is CLEARLY a manufactures defect and there is NO WAY we should have to pay for this out of hour pockets.
The hood was replaced or repainted?We took ours in this morning And the hood was replaced . Has 40k on it and is a lease .
TOLD them we had read about this on a Pacifica forum .
No problem in replacing hood .
set this up with body shop at dealer .
don’t give up!
Okay I plan to use that point to drive a home run. Thank you!Yes, it is 100% corrosion warranty, they obviously do not know what they are doing. Also It goes by time not miles.
Okay I plan to use that point to drive a home run. Thank you!
Yes, the reason the hood is bubbling is because of the fact it is aluminum and the lip was formed with steel rollers. Galvanic corrosion at a microscopic level slowly caused outgasing under the paint which causes the bubbles. 100% warranty by time and unlimited miles.So even if the hood is aluminum it should be covered right? And thanks for that info.