I have a 2017, initially with RA4 7", then past few years 8.4" UAV.
Today I upgraded to the 2021 Uconnect5 10.1” UBN screen.
Installation went well:
- Radio powered on in locked mode (asked for code)
- I entered the code (once) and then screen went black. Never asked for code again.
I tried dozens of time all reset types I could think of:
- Unplugging the battery (or fuse 76) + wait 30min
- Car On/Off/Acc with&without open/close door
- Toggle “screen off” button [nothing happens]
- Hold Power/Volume button for 30s [nothing happens]
- Dealership mode (temp up/down + front frost) [nothing happens]
I am stuck in a very odd state:
- Screen 100% black aside from events below
- Backup camera works (displays on screen)
- AC works (using AC buttons displays feedback icons on screen, ex: temp up/down/mode/fan/...). Whole screen is black but the 1 icon displayed at a time (temp/mode/fan spee).
- Splash screen shows up when car turns off (no splash screen when turns on)
- Dealership mode doesn't work (neither screen buttons or hardware buttons enable it)
The only exception to get out of this is a
power reset (fuse 76 or battery disconnect), which then allows me to go in
ACC mode, and get:
- Boots Uconnect in "Locked Mode" with expected Uconnect splash screen.
- I get a few menu options, with 90% of them being locked (some A/C functions are available via touchscreen). Couldn't find a reset option.
- Dealership Mode turns on if I do hardware enable, though within 2-3 seconds gets reverted back to Locked Mode
- Only 1st time did it allow me to enter password to unlock. Now it just says turn car on to unlock.
- If I turn car to RUN, this mode goes away and I'm stuck with the black screen until the next battery disconnect.
After more research, I believe what I need is the reprogrammed. One way to do so seems to be an OBDGenie device ~$130, though I am unsure which one. I will update this post when I figure it out, unless someone knows/has it?
Dodge OBD Genie programmers. It discusses unlocking features on Dodge, Chrysler, Jeep, and Ram vehicles. The programmers allow users to activate features like heated seats, Sirius Travel Link, and daytime running lights.
www.obdgenie.com