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You have a screen from a 2018+ but a receiver from a 2017. The "Harman" on it is a dead giveaway, besides the "2017" on another picture.
I was showing someone my old one.

I managed to get a 2018 receiver and everything is working perfect now. All my options came back almost right away and the screen turns on as intended. I read somewhere someone managed to get a 2020 receiver to work but never really followed through how. I tried everything from battery and fuse and letting it sit and nothing. I returned that receiver and got another one. Works great with all the options. Nav works and CarPlay works+ Camera quality improved a bit.
I will say if anyone wants wireless CarPlay for something below a 2021 model you won’t get it unless you purchase the oemradio solution on eBay for 1k+
I ended up getting an AH receiver btw
All for a bit under 600$, which beats the alternatives which are scams.
 
Updating this in case anyone has this issue. Seems that I got a bad receiver. I bought an additional FAKRA cable and an additional receiver (same part #). The cable wasn't the issue, the receiver was. Everything works now.

That said, if anyone needs a FAKRA cable and/or wants to try to repair a receiver, I'll make you a sweet deal.


I've purchased all the parts and went to install, but I get a black screen (nothing happens). Screen and receiver were bought used on ebay. Receiver is Part # 68351931AH, screen is P68316174AB.

I broke everything down and tested the 2018 screen with my original 2017 receiver, and it powers up fine (nothing shows, but the display lights up)... so I believe the screen is good.

I don't know of a way to test the new receiver. Anyone know?

I bought the FAKRA HDS LVDS "Z" cable several others have successfully used instead of "B" (same cable pictured on p. 22 of this thread and has 4 electrodes). I'm wondering if I need to buy the rfstreet "B" cable mentioned in this thread or if I have a bad receiver.

Any ideas?
 
Overall, I followed feedback from this thread and spent way too much time calling salvage yards and paging through car-part / LKQ.

The more verbose version (with some tips from earlier in this thread):
  • LKQ Online (option JB2 generally, but could be mis-labeled under JBD as well)
New to this forum, and sorry to necro this thread.

Can you tell me what the JB2 and JBD options correspond to? I've looked for a new display (current one is flickering off/on, can barely use it, but audio/touch/etc. still work), and I've seen JB2 and JBD on some of the listings, but I cannot figure out how to determine which option code my van has. I've used the window sticker generator links, but they don't have any options codes on them, and I can't find an option code listing for the 2017 Pacifica anywhere. :|
 
New to this forum, and sorry to necro this thread.

Can you tell me what the JB2 and JBD options correspond to? I've looked for a new display (current one is flickering off/on, can barely use it, but audio/touch/etc. still work), and I've seen JB2 and JBD on some of the listings, but I cannot figure out how to determine which option code my van has. I've used the window sticker generator links, but they don't have any options codes on them, and I can't find an option code listing for the 2017 Pacifica anywhere. :|
I would just pop your screen out and get the part number off of it. Then search that part number.
 
I would just pop your screen out and get the part number off of it. Then search that part number.
I did that, and did end up ordering one that has the same part number on it. There were a ton more that had a similar part number, supposedly from the same year/same model. So just wondering how to determine if the other one would work as well in case the one I'm getting (hopefully soon) doesn't work. Or, since it's the same exact part number, if/when it dies too. :( Mine did not indicate JBD or JB2 though.
 
Oh, I see on car-parts.com now that 68223456 == opt JBD and 68239902 == opt JB2. So, I guess I have whatever option corresponds to JBD, though I still don't know what that option is nor how JB2 differs from it. 68239902 seems to be a lot more available for some reason.
 
Oh, I see on car-parts.com now that 68223456 == opt JBD and 68239902 == opt JB2. So, I guess I have whatever option corresponds to JBD, though I still don't know what that option is nor how JB2 differs from it. 68239902 seems to be a lot more available for some reason.
2018 added CarPlay and Android Auto
I know the screens are different.
 
New to this forum, and sorry to necro this thread.

Can you tell me what the JB2 and JBD options correspond to? I've looked for a new display (current one is flickering off/on, can barely use it, but audio/touch/etc. still work), and I've seen JB2 and JBD on some of the listings, but I cannot figure out how to determine which option code my van has. I've used the window sticker generator links, but they don't have any options codes on them, and I can't find an option code listing for the 2017 Pacifica anywhere. :|
Is this what you are looking for? This is for a 2022 Pacifica Hybrid Touring L

Image
 
I have a 2017, initially with RA4 7", then past few years 8.4" UAV.
Today I upgraded to the 2021 Uconnect5 10.1” UBN screen.

I am stuck in a very odd state (Radio Locked):
  • Screen 100% black aside from events below
  • Backup camera works (displays on screen)
  • AC works (using AC buttons displays feedback icons on screen, ex: temp up/down/mode/fan/...). Whole screen is black but the 1 icon displayed at a time (temp/mode/fan spee).
  • Splash screen shows up when car turns off (no splash screen when turns on)
  • Dealership mode doesn't work (neither screen buttons or hardware buttons enable it)
Image
Image
Image


The only exception to get out of this is a power reset (fuse 76 or battery disconnect), which then allows me to go in ACC mode, and get:
  • Boots Uconnect in "Locked Mode" with expected Uconnect splash screen.
  • I get a few menu options, with 90% of them being locked (some A/C functions are available via touchscreen). Couldn't find a reset option.
  • Dealership Mode turns on if I do hardware enable, though within 2-3 seconds gets reverted back to Locked Mode
  • Only 1st time did it allow me to enter password to unlock. Now it just says turn car on to unlock.
  • If I turn car to RUN, this mode goes away and I'm stuck with the black screen until the next battery disconnect.
Image
Image
Image


The initial installation had gone well:
  • Radio powered on in locked mode (asked for code)
  • I entered the code (once) and then screen went black. Never asked for code again. I have been unable to go back to this code keypad ever since.
Image


I tried dozens of time all reset types I could think of:
  • Unplugging the battery (or fuse 76) + wait 30min
  • Car On/Off/Acc with&without open/close door
  • Toggle “screen off” button [nothing happens]
  • Hold Power/Volume button for 30s [nothing happens]
  • Dealership mode (temp up/down + front frost) [nothing happens anymore, only worked once]
  • Engineering mode (temp up/down) [nothing happens anymore, only worked once]

After more research, I believe what I need is the reprogrammed.
One way to do so seems to be an OBDGenie device ~$130, though I am unsure which one. I will update this post when I figure it out, unless someone knows/has it?
I have ordered an OBDLink EX + AlfaOBD. Should receive them next week, maybe this will help? Though I am unsure what to do when I receive them.

 
I upgraded my 2017 UAV to the 2021 Uconnect5 10.1” screen.

Everything went well. Radio asked for code, I entered it and then screen went black 😢

I tried unplugging the battery, rebooting the car, toggle “screen off” button, nothing works.

it’s a very odd state:
  • backup camera works (displays on screen)
  • AC works (using AC buttons displays the icon on screen)
But screen is 100% black aside from above actions. No menus, nothing. Black screen.

Does anyone know what could be happening?
Could it be I entered an incorrect mode, and got locked out? (I only entered 1 code once!)
Do I need a BCU upgrade or something? (Car was running 8.4” UAV just fine).
This happened on my factory installed 10.1 shortly after purchase. Several Power cycles corrected the issue. Does the screen on/off button do anything?
 
Engine on
Engine off
Open Door
Close Door
Wait for all dash lights to go off
Open Door
Close Door
Engine On
I figured out my issue. I need to re-program the car (BCU?) with an OBDGenie. Now to figure out which OBDGenie and/or if there is a way around on the reprogramming.
Has anyone else upgraded to the 10.1" UBN yet? If so, I'd be happy to buy the OBDGenie from you.
 
I figured out my issue. I need to re-program the car (BCU?) with an OBDGenie. Now to figure out which OBDGenie and/or if there is a way around on the reprogramming.
Has anyone else upgraded to the 10.1" UBN yet? If so, I'd be happy to buy the OBDGenie from you.
If you plan on spending $130 on an OBD Genie, I'd sooner take that money and use it on AlfaOBD and a compatible OBDII adapter (Like the OBD MX+). If I'm not mistaken, OBD Genie Is a one time use, one option only change (possibly with returns and core charges) to make a setting change that AlfaOBDcan do multiple times to unlimited vehicles and devices. Can you point to me why you think you need an OBD Genie? AlfaOBD can change all the BCM settings you'd need for an upgrade like this if it really is only a BCM setting.
 
If you plan on spending $130 on an OBD Genie, I'd sooner take that money and use it on AlfaOBD and a compatible OBDII adapter (Like the OBD MX+). If I'm not mistaken, OBD Genie Is a one time use, one option only change (possibly with returns and core charges) to make a setting change that AlfaOBDcan do multiple times to unlimited vehicles and devices. Can you point to me why you think you need an OBD Genie? AlfaOBD can change all the BCM settings you'd need for an upgrade like this if it really is only a BCM setting.
This shows the programmer on the list of accessories, as well as on the youtube instructions videos.
Thanks for the suggestion about AlfaOBD:
  • OBD MX+ would work with Android, but not iOS
  • ODB EX would work on PC, this would be $60+$52 license.
Now I need to figure out what I'm supposed to program when I buy these things ha. Maybe it's as easy as browsing the menus, finding Uconnection options, and changing RA4->UBN?

 
This shows the programmer on the list of accessories, as well as on the youtube instructions videos.
Thanks for the suggestion about AlfaOBD:
  • OBD MX+ would work with Android, but not iOS
  • ODB EX would work on PC, this would be $60+$52 license.
Now I need to figure out what I'm supposed to program when I buy these things ha. Maybe it's as easy as browsing the menus, finding Uconnection options, and changing RA4->UBN?

No problem, the OBD genie works just like AlfaOBD except it's more of a scripted experience. It is programmed for each install to set the BCM settings requested by the seller. Here is a post I made recently about AlfaOBD. You could always start cheap with an OBDII adapter and return it if it doesn't set the codes you need. I'll do some digging and see if I can find the setting you need in my app.

 
I have a 2017, initially with RA4 7", then past few years 8.4" UAV.
Today I upgraded to the 2021 Uconnect5 10.1” UBN screen.

Installation went well:
  • Radio powered on in locked mode (asked for code)
  • I entered the code (once) and then screen went black. Never asked for code again.
I tried dozens of time all reset types I could think of:
  • Unplugging the battery (or fuse 76) + wait 30min
  • Car On/Off/Acc with&without open/close door
  • Toggle “screen off” button [nothing happens]
  • Hold Power/Volume button for 30s [nothing happens]
  • Dealership mode (temp up/down + front frost) [nothing happens]
I am stuck in a very odd state:
  • Screen 100% black aside from events below
  • Backup camera works (displays on screen)
  • AC works (using AC buttons displays feedback icons on screen, ex: temp up/down/mode/fan/...). Whole screen is black but the 1 icon displayed at a time (temp/mode/fan spee).
  • Splash screen shows up when car turns off (no splash screen when turns on)
  • Dealership mode doesn't work (neither screen buttons or hardware buttons enable it)
The only exception to get out of this is a power reset (fuse 76 or battery disconnect), which then allows me to go in ACC mode, and get:
  • Boots Uconnect in "Locked Mode" with expected Uconnect splash screen.
  • I get a few menu options, with 90% of them being locked (some A/C functions are available via touchscreen). Couldn't find a reset option.
  • Dealership Mode turns on if I do hardware enable, though within 2-3 seconds gets reverted back to Locked Mode
  • Only 1st time did it allow me to enter password to unlock. Now it just says turn car on to unlock.
  • If I turn car to RUN, this mode goes away and I'm stuck with the black screen until the next battery disconnect.

After more research, I believe what I need is the reprogrammed. One way to do so seems to be an OBDGenie device ~$130, though I am unsure which one. I will update this post when I figure it out, unless someone knows/has it?

FYSA, I forgot that someone who repairs these had "decoded" the Anti-Theft Code for Panasonic radios. I'm curious if your Anti-theft code followed the same guidelines ( I think the 10.1s are back to being manufactured by Harman)?


1. Take the last 4 digits of the serial number on the back of the radio.

2. Code is 100 minus 1st two and then 99 minus the second 2

3. In the example of 0907, 100-09 = 91 / 99-07= 92.

4. Code is 9192
 
It’s a different code for Uconnect5 (I bought mine online for $10, mistakenly from 2 different sources, and got twice the same code. So pretty sure it’s correct 😅).

It asked me once to enter it. I did.
Ever since then, it just says “Radio Locked. Please start vehicle” with no keypad and no option to enter a code.
See pictures of the 2 different locked modes I had (I was never able to go back to keypad lock mode. I’m probably through 50+ resets now).
(All the pictures are taken in ACC mode right after battery disconnect. Then screen is black).

Can Uconnect5 be upgraded via USB? I wonder if I can get out of this stuck state via firmware upgrade

Image

Image
Image
 
It’s a different code for Uconnect5 (I bought mine online for $10, mistakenly from 2 different sources, and got twice the same code. So pretty sure it’s correct 😅).

It asked me once to enter it. I did.
Ever since then, it just says “Radio Locked. Please start vehicle” with no keypad and no option to enter a code.
See pictures of the 2 different locked modes I had (I was never able to go back to keypad lock mode. I’m probably through 50+ resets now).

Can Uconnect5 be upgraded via USB? I wonder if I can get out of this stuck state via firmware upgrade

View attachment 55789
View attachment 55788 View attachment 55791
The telemetrics box in your vehicle is not designed to work with an Android-based system.
 
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